At a Glance
- Tasks: Repair and maintain refrigeration and air conditioning systems while delivering top-notch customer service.
- Company: Join Flowrite, the UK's leading air conditioning and refrigeration company with over 700 employees.
- Benefits: Enjoy 20 days annual leave, overtime opportunities, a company van, and a mobile phone.
- Why this job: Gain job security and career progression in a rapidly growing business with a supportive culture.
- Qualifications: No specific qualifications required; just a passion for hands-on work and customer service.
- Other info: Permanent contract with normal working hours from 08:00 to 17:00.
The predicted salary is between 30000 - 42000 £ per year.
Flowrite is the UK's leading National Air Conditioning & Refrigeration Company specialising in reactive repair, maintenance and installations within the Leisure & Hospitality, Retail, Commercial and Public sectors. We are part of the Airedale Group who offer the complete end to end solution in providing commercial kitchens across the food service industry. If you are looking for job security and the scope to progress, we offer excellent career opportunities as a rapidly growing business, employing 700+ people across the UK.
Responsibilities
- To provide efficient and effective on site repairs to client's refrigeration and air conditioning systems, and to offer a high level of customer service at all times.
- Attend sites wearing company uniform and presenting company identification.
- Carry out maintenance or repair cost effectively on client systems.
- Provide advice and technical support to the client.
- Compile clear and concise job reports.
- Provide liaison between the client and Flowrite Services Office when required.
- Work to agreed SLAs.
- Work safely and assess the nature of each task, ensuring your own safety, and that of others who may be affected by your operations.
- Report any issues on site straight away to your regional supervisor, or operations manager.
- Provide feedback to operations manager if you identify areas the company can improve on efficiency and service.
Details
- Permanent Contract
- 20 days annual leave per annum, rising 1 day per year after 3 years service, to a maximum of 25.
- Overtime available.
- Opportunities for progression within the company.
- Normal Working Hours: 08:00 - 17:00.
- Rest time on call in line with guidance (11 hours).
- Standby allowance of £125.00 per week on a rota basis.
- Use of company van.
- Private use of company mobile phone.
- Uniform provided.
- All PPE provided.
- EV Vehicle - Salary Sacrifice Scheme.
Contact Detail:
Flowrite Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Refrigeration and Air Conditioning Engineer
✨Tip Number 1
Familiarise yourself with the latest technologies and trends in refrigeration and air conditioning. Being knowledgeable about energy-efficient systems and smart technology can set you apart from other candidates.
✨Tip Number 2
Network with professionals in the industry, especially those who work at Flowrite or similar companies. Attend trade shows, workshops, or local meetups to make connections that could lead to job opportunities.
✨Tip Number 3
Prepare to demonstrate your problem-solving skills during the interview. Be ready to discuss specific examples of how you've successfully handled repairs or maintenance issues in the past.
✨Tip Number 4
Showcase your customer service skills. Since the role involves direct interaction with clients, be prepared to explain how you ensure high levels of customer satisfaction in your previous roles.
We think you need these skills to ace Refrigeration and Air Conditioning Engineer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Refrigeration and Air Conditioning Engineer. Tailor your application to highlight relevant experience and skills that match these expectations.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your technical skills, previous work experience, and any relevant qualifications in refrigeration and air conditioning. Use bullet points for clarity and focus on achievements that demonstrate your capabilities.
Write a Compelling Cover Letter: Your cover letter should express your enthusiasm for the role and the company. Mention specific reasons why you want to work for Flowrite and how your background makes you a suitable candidate. Be sure to address how you can contribute to their customer service excellence.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail and professionalism, which are crucial in this field.
How to prepare for a job interview at Flowrite Services
✨Know Your Technical Stuff
Make sure you brush up on your knowledge of refrigeration and air conditioning systems. Be prepared to discuss specific technologies, troubleshooting methods, and any relevant certifications you hold.
✨Showcase Your Customer Service Skills
Since the role involves a high level of customer interaction, be ready to share examples of how you've provided excellent service in previous positions. Highlight your ability to communicate effectively with clients.
✨Dress the Part
Arrive in professional attire that reflects the company’s standards. Wearing a neat uniform or smart casual clothing can help create a positive first impression.
✨Prepare Questions for Them
Have a few thoughtful questions ready to ask the interviewer about the company culture, team dynamics, and opportunities for progression. This shows your genuine interest in the role and the company.