At a Glance
- Tasks: Repair and maintain refrigeration and air conditioning systems while delivering top-notch customer service.
- Company: Join Flowrite, the UK's leading air conditioning and refrigeration company with over 700 employees.
- Benefits: Enjoy 20 days annual leave, overtime opportunities, a company van, and a mobile phone.
- Why this job: Gain job security and career progression in a rapidly growing business with a supportive culture.
- Qualifications: No specific qualifications required; just a passion for hands-on work and customer service.
- Other info: Permanent contract with a standby allowance and EV vehicle salary sacrifice scheme.
The predicted salary is between 30000 - 42000 £ per year.
Flowrite is the UK’s leading National Air Conditioning & Refrigeration Company specialising in reactive repair, maintenance and installations within the Leisure & Hospitality, Retail, Commercial and Public sectors. We are part of the Airedale Group who offer the complete end to end solution in providing commercial kitchens across the food service industry. If you are looking for job security and the scope to progress, we offer excellent career opportunities as a rapidly growing business, employing 700+ people across the UK.
Responsibilities
- To provide efficient and effective on site repairs to client's refrigeration and air conditioning systems, and to offer a high level of customer service at all times.
- Attend sites wearing company uniform and presenting company identification.
- Carry out maintenance or repair cost effectively on client systems.
- Provide advice and technical support to the client.
- Compile clear and concise job reports.
- Provide liaison between the client and Flowrite Services Office when required.
- Work to agreed SLAs.
- Work safely and assess the nature of each task, ensuring your own safety, and that of others who may be affected by your operations.
- Report any issues on site straight away to your regional supervisor, or operations manager.
- Provide feedback to operations manager if you identify areas the company can improve on efficiency and service.
Details
- Permanent Contract
- 20 days annual leave per annum, rising 1 day per year after 3 years service, to a maximum of 25.
- Overtime available.
- Opportunities for progression within the company.
- Normal Working Hours: 08:00 - 17:00.
- Rest time on call in line with guidance (11 hours).
- Standby allowance of £125.00 per week on a rota basis.
- Use of company van.
- Private use of company mobile phone.
- Uniform provided.
- All PPE provided.
- EV Vehicle - Salary Sacrifice Scheme.
Refrigeration and Air Conditioning Engineer employer: Flowrite Services
Contact Detail:
Flowrite Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Refrigeration and Air Conditioning Engineer
✨Tip Number 1
Familiarise yourself with the latest technologies and trends in refrigeration and air conditioning. Being knowledgeable about energy-efficient systems and smart technology can set you apart from other candidates.
✨Tip Number 2
Network with professionals in the industry, especially those who work in the sectors Flowrite serves. Attend trade shows or local meetups to make connections that could lead to job opportunities.
✨Tip Number 3
Prepare to discuss your previous experience with reactive repairs and maintenance during the interview. Be ready to share specific examples of how you've successfully resolved issues on-site.
✨Tip Number 4
Demonstrate your commitment to customer service by preparing to discuss how you handle client interactions. Highlight any experiences where you went above and beyond to ensure client satisfaction.
We think you need these skills to ace Refrigeration and Air Conditioning Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in refrigeration and air conditioning. Include specific projects or roles that demonstrate your technical skills and customer service abilities.
Craft a Strong Cover Letter: Write a cover letter that addresses the key responsibilities mentioned in the job description. Emphasise your ability to provide efficient repairs, customer service, and your commitment to safety.
Showcase Technical Skills: In your application, clearly outline your technical qualifications and any certifications related to refrigeration and air conditioning. Mention any experience with maintenance and repair in similar sectors.
Highlight Soft Skills: Don’t forget to mention your soft skills, such as communication and teamwork. These are crucial for liaising with clients and working effectively within a team.
How to prepare for a job interview at Flowrite Services
✨Know Your Technical Stuff
Make sure you brush up on your knowledge of refrigeration and air conditioning systems. Be prepared to discuss specific technologies, troubleshooting methods, and maintenance practices relevant to the role.
✨Demonstrate Customer Service Skills
Since the job involves a high level of customer interaction, think of examples where you've provided excellent service. Be ready to explain how you handle difficult situations and ensure client satisfaction.
✨Dress the Part
Arrive in smart attire that reflects the company's professional image. Wearing appropriate clothing shows respect for the interview process and aligns with the company’s emphasis on uniform and identification.
✨Prepare Questions
Have a few thoughtful questions ready to ask about the company culture, career progression opportunities, and specific challenges faced by the team. This shows your genuine interest in the role and helps you assess if it's the right fit for you.