At a Glance
- Tasks: Guide clients through their garden care journey and provide tailored service recommendations.
- Company: Flow Gardeners, a growing garden maintenance company in South East London.
- Benefits: Flexible working hours, supportive team environment, and opportunities for personal growth.
- Other info: Enjoy a mix of studio work and outdoor consultations across vibrant South East London.
- Why this job: Make a difference in people's lives by helping them create beautiful gardens.
- Qualifications: Strong communication skills and a passion for gardening.
The predicted salary is between 24300 - 29700 £ per year.
Flow Gardeners is a growing garden maintenance and planting company serving clients across South East London. We are known for our thoughtful approach, horticultural expertise, and reliable service. Our mission is simple: to help people enjoy beautiful, well‑cared‑for gardens through consistent, high‑quality garden care.
As we continue to grow, we are looking for a calm, organised, and people‑focused Garden Care Consultant to guide prospective clients through their journey from initial enquiry to becoming a valued client. Based at our studio at the Blue Garage in Lewisham, this role combines studio‑based client coordination with regular on‑site consultations across South East London. You’ll spend time meeting prospective clients in their gardens, before returning to the studio to prepare proposals and manage onboarding. Reliable local travel is required, but there’s no need to drive—cycling, walking, and public transport are all encouraged.
The Role
You will be the first point of contact for many prospective clients, helping them understand our services, assess whether we are the right fit for their needs, and confidently choose the most appropriate garden care plan. This role combines consultative sales, client relationship management, and process coordination. Success comes from building trust, communicating clearly, and ensuring every client receives an exceptional experience from their very first interaction with us.
Client Consultations
- Review and qualify incoming enquiries.
- Conduct structured on‑site consultations with prospective clients.
- Understand each client’s garden, priorities, and expectations.
- Recommend suitable services, visit frequencies, and care plans.
- Clearly explain our approach, processes, and pricing.
Proposals & Sales
- Prepare accurate service proposals and subscription recommendations.
- Follow up with prospective clients and answer questions.
- Guide clients through the decision‑making process with confidence and professionalism.
- Maintain a healthy consultation‑to‑conversion pipeline.
- Ensure clients feel informed and supported throughout the onboarding journey.
Client Onboarding
- Coordinate the booking of first visits.
- Gather and organise all information required for service delivery.
- Ensure a seamless handover to the operations team.
- Set clear expectations around communication, scope of work, and ongoing service.
CRM & Administration
- Maintain accurate client, garden, and consultation records within our CRM.
- Track consultation outcomes, follow‑up activity, and conversion rates.
- Ensure all onboarding information is complete and up to date.
- Follow structured processes while identifying opportunities for improvement.
Garden Care Consultant employer: Flowgardeners
Flow Gardeners is an exceptional employer that prioritises a supportive and collaborative work culture, making it an ideal place for those passionate about horticulture and client relations. Based in the vibrant Blue Garage in Lewisham, employees enjoy flexible travel options and the opportunity to engage directly with clients in their gardens, fostering meaningful connections. With a focus on professional growth and a commitment to delivering high-quality garden care, Flow Gardeners offers a rewarding environment for individuals looking to make a positive impact in their community.
StudySmarter Expert Advice🤫
We think this is how you could land Garden Care Consultant
✨Get Hands-On at Local Events
Hit up local horticulture fairs, plant shows, and farmer’s markets. These gatherings are a goldmine for networking and usually attract employers looking for passionate candidates. Chat with the vendors and fellow enthusiasts; you never know who might know about a full-time opening at a place like Flowgardeners.
✨Join Gardening Clubs and Online Communities
Become part of local gardening clubs or online forums where like-minded folks share tips and job leads. These communities can often clue you in on upcoming vacancies. Remember, people in these groups often work in the industry and can help us get our foot in the door at places like Flowgardeners.
✨Show Off Your Green Thumb
Consider creating a public portfolio showcasing your gardening projects, designs, or any unique plants you've cultivated. A well-documented journey through your horticulture experiences can make you stand out when chasing full-time roles. It’s basically your way of shouting, 'Look at what I can do!' to potential employers.
✨Apply Early and Often!
The horticulture field can be competitive, especially for full-time roles. Keep an eye on seasonal hiring trends and don’t hesitate to apply as soon as positions open up. Check out our website regularly for openings at Flowgardeners; staying ahead of the game can give us the edge we need.
We think you need these skills to ace Garden Care Consultant
Some tips for your application 🫡
Show Off Your Green Thumb:In horticulture, it's all about showcasing your hands-on experience. Make sure your CV highlights any relevant gardening, landscaping, or plant care roles you've held. Also, don’t forget to mention any specific skills like plant identification or pest management that make you a great fit for the position at Flowgardeners.
Include Certifications and Training:If you've got any horticulture-related certifications, such as in organic gardening or landscape design, be sure to include them. This will set you apart from other applicants and show that you’re committed to expanding your knowledge in the field, which is crucial for a full-time role like Garden Care Consultant.
Tailor Your Cover Letter:Your cover letter should reflect not just your passion for plants but also how your experience aligns with what Flowgardeners is looking for. Share specific examples of projects you've worked on or challenges you've overcome in previous horticultural roles to demonstrate your suitability for the full-time position.
Be Ready to Talk Numbers:When applying for a full-time role in horticulture, it's helpful to quantify your achievements. Did you increase crop yields or reduce waste in a previous job? Highlight these metrics in your CV to give hiring managers at Flowgardeners a clear picture of your capabilities!
How to prepare for a job interview at Flowgardeners
✨Get to Know Your Plants
Brush up on your plant knowledge! Be prepared to discuss specific species, their growth requirements, and potential pests. Remember, the role involves practical horticultural skills – so don’t be shy about sharing your hands-on experience with various plants and gardening techniques.
✨Show Off Your Portfolio
If you've worked on garden designs, landscaping projects, or community gardens, bring along a portfolio showcasing your work. Visuals speak a thousand words, and this will help us see your creativity and practical skills in action. Plus, don’t forget to have a few stories about challenges you faced and how you overcame them!
✨Be Ready for a Plant Quiz
Prepare for some technical questions related to horticulture! We may ask you about soil types, plant propagation methods, or pest management strategies. This helps us assess your depth of knowledge and problem-solving skills – so don’t skip the revision!
✨Passion for Sustainability
Horticulture often revolves around sustainability practices, so be ready to discuss any experience you have with eco-friendly gardening methods or sustainable designs. This role at Flowgardeners might have a focus on environmental impact, so showing your commitment could set you apart from other candidates.
