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- Tasks: Lead daily operations and drive strategic initiatives for a luxury floral brand.
- Company: Join FLOWERBX, the industry leader in fashion-led floral curation.
- Benefits: Enjoy a flower subscription, private health care, and 25 days annual leave.
- Why this job: Make an impact in a creative environment with top-tier clients like Gucci and Chanel.
- Qualifications: Proven leadership skills, data-driven mindset, and strong project management experience.
- Other info: Flexible remote work with opportunities to visit vibrant locations worldwide.
The predicted salary is between 36000 - 60000 ÂŁ per year.
FLOWERBX was founded in London in 2016, offering consumers and businesses the highest quality, premium‑grade flowers for everything from luxury events to gala dinners, bespoke gifting, private residences, and collaborations. With flower studios in West London, Manhattan, Los Angeles and now Dubai, FLOWERBX has been bringing extraordinary beauty, service, and style to brands and world‑leading names for a decade. With the likes of Gucci, Chanel and Tiffany & Co on our client list, FLOWERBX is established as the industry leader in fashion‑led floral curation.
This role is a full‑time 12‑month maternity cover role, with a combination of remote working and the requirement to visit FLOWERBX locations, as needed.
Reporting to the CEO, you will be responsible for overseeing the operational activities of FLOWERBX to ensure efficiency and alignment with strategic priorities.
Key responsibilities:- Provide overall leadership of day‑to‑day operations, resolving issues as they arise and setting clear strategic direction.
- Lead, support and develop a motivated team to work collaboratively across territories to deliver our goals.
- Use data to inform decision‑making, drive productivity gains and impact business outcomes across new and existing territories.
- Evaluate risk and lead quality assurance efforts.
- Prepare, analyse and present weekly operational reporting, taking responsibility for key performance metrics and developing remediation plans where required.
- Oversee expenses and budgeting to help the organisation optimise costs and benefits.
- Act as the primary decision‑maker and point of escalation for operational matters.
- Act as a role model for our values and ambassador for our business.
- Smart problem solver, adaptable to change, and ability to execute quickly.
- Able to pivot quickly from long‑term thinking to immediate tactical action.
- Proven experience of building and leading engaged and high‑performing teams, demonstrating the FLOWERBX culture and values.
- Data‑driven decision‑making mentality and sound commercial judgement, who uses analytical thinking to assess project performance and financial viability (Advanced Excel modelling skills).
- Strong project manager who can create detailed execution plans for large‑scale projects, and deliver them to plan regardless of any surprises or ambiguity along the way.
- Excellent communicator able to convey messages simply and effectively.
- Creative mindset that enjoys experimentation and is willing to take bold bets despite risk of failure.
- Excellent stakeholder management skills, who can quickly build relationships with external partners, couriers and internal stakeholders.
- Ideally knowledge of and experience working with local customs throughout the UK, USA and UAE.
- Pragmatic with a healthy dose of humour.
- A monthly flower subscription and discounted products.
- Pension contribution.
- Private health and dental care.
- Life insurance with gamified wellbeing app.
- Employee Assistance Programme.
- 25 days' annual leave (plus public holidays).
- Day‑off for your birthday.
Global Head of Operations employer: FLOWERBX
Contact Detail:
FLOWERBX Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global Head of Operations
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching FLOWERBX and its operations. Understand their values and culture so you can show how you fit right in. Tailor your answers to reflect their needs and demonstrate your problem-solving skills.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online resources to refine your responses. Focus on showcasing your leadership experience and data-driven decision-making skills, as these are key for the Global Head of Operations role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the FLOWERBX team.
We think you need these skills to ace Global Head of Operations
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Global Head of Operations role. Highlight your leadership experience, data-driven decision-making, and project management skills to show us you’re the right fit.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about FLOWERBX and how your background makes you the perfect candidate. Don’t forget to mention any relevant experience with luxury brands or operational excellence.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love smart problem solvers who can adapt quickly, so share specific instances where you’ve made a significant impact.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at FLOWERBX
✨Know Your Operations Inside Out
Make sure you understand the operational landscape of FLOWERBX. Familiarise yourself with their processes, key performance metrics, and how they align with strategic priorities. This will help you demonstrate your ability to lead and optimise operations effectively.
✨Showcase Your Leadership Style
Prepare examples of how you've built and led high-performing teams in the past. Be ready to discuss your approach to motivating team members and fostering collaboration across different territories. This is crucial for a role that requires strong leadership.
✨Data-Driven Decision Making
Brush up on your analytical skills, especially in Excel. Be prepared to discuss how you've used data to inform decisions and drive productivity gains in previous roles. Highlight any experience you have with operational reporting and how it impacted business outcomes.
✨Communicate Clearly and Confidently
Practice conveying complex ideas simply and effectively. As a Global Head of Operations, you'll need to communicate with various stakeholders. Prepare to share how you've managed relationships with external partners and internal teams, showcasing your excellent communication skills.
