Office Manager in England

FLOWERBX was founded in London in ****, offering consumers and businesses the highest quality, premium-grade flowers, for everything from luxury events to gala dinners, bespoke gifting, private residences, and collaborations.
With flower studios in West London, Manhattan, Los Angeles and, now, Dubai, FLOWERBX has been bringing extraordinary beauty, service, and style to brands and world-leading names for a decade.
With the likes of Gucci, Chanel and Tiffany & Co on our client list, FLOWERBX is established as the industry leader in fashion-led floral curation.
Reporting to the Head of Operations/Senior Leadership Team, the Office Manager is responsible for ensuring the smooth and efficient operation of the office and supporting functions across the business.
This role provides administrative support, HR coordination, and executive support to the Senior Leadership Team (SLT) and board, and operational support to the warehouse team.
The ideal candidate is highly organised, proactive, and able to manage multiple priorities in a fast-paced environment.
Office and Administrative Management
Oversee daily office operations to ensure a productive and professional work environment
Manage office supplies, equipment, and vendor relationships
Coordinate maintenance, repairs, and facility-related services
Handle incoming calls, emails, mail, deliveries, and general enquiries
Organise company files, documents, and records (digital and physical)
Support scheduling and coordination of meetings, appointments, and company events
Prepare reports, presentations, and correspondence as needed
HR Support
Assist with recruitment activities, including posting job ads, scheduling interviews, and candidate communication
Support new hire onboarding and induction processes
Maintain employee records and HR documentation in line with company policies
Assist with employee training coordination and compliance tracking
Support payroll preparation by gathering timesheets and relevant employee information
Act as a point of contact for basic HR queries
Senior Leadership Team (SLT) and board support
Provide administrative and project support to SLT members and board
Coordinate leadership meetings, prepare agendas, and take meeting minutes
Help track action items, deadlines, and follow-ups for SLT initiatives
Assist with confidential projects and communications
Support preparation of reports, presentations, and business documentation as required
Executive support to the Chair of the board and CEO as required
Warehouse Operations Support
Liaise with the warehouse team to coordinate administrative needs
Assist with inventory records, order processing, delivery documentation, and system updates
Support communication between the warehouse, office, suppliers, and customers
Help monitor stock levels of operational supplies and arrange replenishment
Maintain accurate documentation for shipments, returns, and logistics support
Requirements
Previous experience in office management, administration, or a similar role
Strong organisational and multitasking abilities
Excellent written and verbal communication skills
Proficiency with MS Office (Word, Excel, Outlook, PowerPoint) and office management software
Understanding of basic HR processes is an advantage
Ability to handle confidential information with professionalism and discretion
Strong problem-solving skills and proactive attitude
Experience supporting operational or warehouse environments preferred but not required
Benefits
Reliable, professional, and approachable
Able to work independently and as part of a team
High attention to detail
Strong interpersonal skills with the ability to communicate with all levels of the organisation
Flexible and adaptable in a dynamic environment
Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
IT Services and IT Consulting
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