At a Glance
- Tasks: Lead the exchange onboarding process and ensure seamless trading operations.
- Company: Join Flowdesk, a cutting-edge digital asset trading firm shaping global finance.
- Benefits: Enjoy 100% health coverage, team events, and a learning budget.
- Other info: Dynamic, international environment with opportunities for growth and innovation.
- Why this job: Be at the forefront of finance and technology, solving complex market challenges.
- Qualifications: 2+ years in crypto trading or digital asset operations with strong project management skills.
The predicted salary is between 63000 - 77000 £ per year.
Description
At Flowdesk, we are building the infrastructure powering the next era of global finance.
As a full-service digital asset trading and technology firm, we provide liquidity solutions, OTC trading, and market infrastructure that connect digital assets to global markets with institutional-grade precision, transparency, and scale.
Flowdesk combines expertise from traditional finance, algorithmic trading, and blockchain technology to deliver always-on trading capabilities across the digital asset ecosystem.
Founded in 2020, we are a global team supporting institutions, exchanges, and token issuers to enable a tokenized financial markets ecosystem.
Why join Flowdesk?
You'll be joining a company operating at the intersection of finance, technology, and crypto; solving complex market problems, building the infrastructure that keeps our trading operations running, and shaping how we connect to exchanges globally.
We move fast, think long term, and work with a strong ownership mindset across engineering, trading, product, operations, and business teams.
Role Description
This is a search for a sharp, organised, and technically literate operator to own our exchange onboarding and connectivity lifecycle end-to-end; from the moment a deal is signed through to trading going live, and beyond.
The role sits at the intersection of project management, technical coordination, and exchange relationship management: roughly 50% operational delivery and 50% technical execution.
You will be the central point of contact across internal teams (trading, engineering, sales) and external exchange partners, ensuring every venue integration is delivered on time, tested correctly, and maintained without disruption.
This role suits someone early-to-mid career who is highly organised, proactive, not afraid to push for answers, and eager to develop deep crypto market structure knowledge.
Key Responsibilities
- Owning the full exchange onboarding lifecycle: from contract signature through integration, testing, and trading go-live.
- Acting as the primary point of contact between Flowdesk and exchange partners throughout the onboarding process, including API endpoint configuration, credentialing, and compatibility checks.
- Coordinating internally across trading, engineering, and sales teams to ensure all dependencies are tracked and resolved on schedule.
- Running and documenting pre-go-live testing: endpoint validation, order flow testing, and sign-off on readiness criteria.
- Maintaining a live tracking system for all active venue integrations, upgrades, and exchange-driven changes (EDC).
- Managing ongoing exchange relationship touchpoints post-launch: upgrade cycles, protocol changes, and incident escalation.
- Supporting the engineering team on initial integration stages where technical input is required (API review, compatibility assessment, test design).
- Identifying and escalating integration risks early, with a clear view of what is blocking go-live at any point in time
- Building and maintaining internal documentation for each venue: credentials, architecture, contacts, known issues, and go-live history.
Requirements
- Must have
- 2+ years experience in a crypto trading firm, exchange, or digital asset infrastructure business in an operations, project management, or technical coordination role.
- Solid understanding of crypto exchange connectivity concepts: REST and Web Socket APIs, order management, credentialing, and test environments.
- Proven ability to manage multiple workstreams simultaneously with strong attention to detail and structured follow-through.
- Comfortable interfacing directly with external exchange counterparts and internal stakeholders across trading, engineering, and commercial teams.
- Technically literate: able to read API documentation, understand endpoint structures, assess compatibility, and design basic test criteria - without necessarily being a software engineer.
- Organised and proactive with a 'get it done' mindset - able to push projects forward, chase blockers, and hold stakeholders accountable.
- Solid written and verbal communication in English; able to produce clear internal documentation and external exchange correspondence.
- Preferred
- Hands-on experience with exchange API integrations or connectivity testing in a production context.
- Familiarity with FIX protocol, Web Socket feed handling, or similar market data and order routing protocols.
- Experience using project tracking tools (e. g. Jira, Notion, Linear) to manage integration pipelines.
- Knowledge of exchange upgrade and EDC management processes.
- Exposure to both centralised (CEX) and decentralised (DEX) exchange environments.
- Basic scripting ability (Python or similar) for API testing or operational tooling.
- Person Profile
- Curious and autonomous.
- Highly motivated and results-driven.
- Strong maths and analytical skills.
- Ability to successfully manage multiple tasks in a fast-paced collaborative environment.
- Professional proficiency in English.
- Company Culture & Values
- Take Action & Own the Mission.
- Be of Service & Contribute.
- Innovate, Create Value, & Be Courageous.
- Act with Integrity & Respect.
- Recruitment Process
Our process is designed to assess genuine depth across both operational and technical dimensions. Candidates should expect the following stages:
- Stage 1: First round interview with a member of our Talent Acquisition team (45 mins).
- Stage 2: 30-45 mins with CTO/Head of Core Engineering - background discussion.
- Stage 3: Coderpad take home assignment.
- Stage 4: Assignment review + Technical discussion with Head of Core Engineering.
- Stage 5: In-person office technical discussion with hiring manager and team. Additional round-Up meeting with Head of Talent Strategy.
Benefits
- International environment (English is the main language)
- 100% health coverage
- Team events and offsites
- Company Pension scheme
- Learning and Development budget
- #J-18808-Ljbffr
Technology | Exchange Connectivity Operations Lead | London - London employer: Flowdesk-p
At Flowdesk, we pride ourselves on being an exceptional employer in the heart of London, where innovation meets finance. Our dynamic work culture fosters collaboration and ownership, empowering employees to tackle complex challenges in the digital asset space while enjoying comprehensive health coverage and a dedicated learning and development budget. Join us to be part of a global team that values integrity, creativity, and personal growth, all while shaping the future of financial markets.
StudySmarter Expert Advice🤫
We think this is how you could land Technology | Exchange Connectivity Operations Lead | London - London
✨Tip Number 1: Tap Into Professional Networks
The finance world loves a good connection, so jump into industry-specific groups on platforms like LinkedIn where you can find discussions on financial controlling. Engaging in these communities can expose you to hidden job leads that aren't openly advertised!
✨Tip Number 2: Attend Finance Events and Conferences
Make it a mission to attend finance-related events and conferences, even virtual ones! This is a golden opportunity to network face-to-face with people from companies like Flowdesk-p. You never know who might be your next boss or a crucial contact!
✨Tip Number 3: Showcase Your Expertise
Consider writing articles or sharing insights related to financial controlling or industry trends. Publish these on platforms like LinkedIn to establish yourself as a knowledgeable player in the field. This not only increases your visibility but also catches the attention of recruiters from Flowdesk-p.
✨Tip Number 4: Apply Directly on Company Websites
Since you're going for a full-time gig, don't forget to keep an eye on the careers page of companies you're interested in, like Flowdesk-p. Many companies prefer candidates who apply through their website as it shows genuine interest and makes your application stand out!
We think you need these skills to ace Technology | Exchange Connectivity Operations Lead | London - London
Some tips for your application 🫡
Show Off Your Numbers Game:In financial controlling, detail is everything! Make sure your CV showcases your proficiency with numbers—highlight any relevant experience in budgeting, forecasting, or working with financial software. Quantifying your past achievements will make you stand out, so don’t be shy about flaunting those impressive percentages or cost savings you've implemented.
Tailored Cover Letter is Key:Your cover letter is a chance to shine, especially for a full-time role. Use it to express your genuine interest in Flowdesk-p and the specific impact you hope to make in financial controlling. Mention any relevant qualifications or experiences that align with the company’s goals, and don’t forget to show that you're ready for a long-term commitment!
Certifications Matter:List relevant certifications such as ACCA or CIMA on your CV. These qualifications not only showcase your dedication to the field but also your technical competence in financial principles. If you have any ongoing training or courses, make sure to mention those as well to demonstrate your commitment to continual learning in financial controlling.
Don’t Overlook Soft Skills:While numbers are crucial, so are those soft skills! Financial controllers need strong communication and analytical reasoning abilities. We recommend embedding examples of these skills in your CV and cover letter, like how you’ve successfully delivered financial reports to stakeholders or collaborated with teams to improve processes. Let’s show Flowdesk-p how you can be a team player!
How to prepare for a job interview at Flowdesk-p
✨Brush Up on Technical Skills
Make sure you're comfortable with key financial concepts, especially around forecasting, budgeting, and variance analysis. Sometimes, interviewers may throw in technical questions or case studies, so practicing these types of scenarios will help you shine!
✨Showcase Your Financial Acumen
If you've had experience with specific financial software like SAP or Oracle, make it known! Be ready to discuss how you used these tools to improve processes or reporting, as this hands-on knowledge can really set you apart in a full-time role with Flowdesk-p.
✨Know Your Numbers
In full-time interviews, especially in financial controlling, be prepared for numerical reasoning tests or questions. Brush up on your mental maths and understand how to interpret and analyse financial statements on the spot, as this may come up during the assessment.
✨Connect with Company Goals
Familiarise yourself with Flowdesk-p's financial objectives and any recent developments. During the interview, try to weave your understanding of their business model and challenges into your answers—this shows your genuine interest and alignment with their goals!
