At a Glance
- Tasks: Lead client success and drive outcomes for a diverse portfolio of exciting brands.
- Company: Fast-growing marketing brand with big aspirations and a client-first approach.
- Benefits: Flexible working hours, 25 days holiday, birthday off, and a dog-friendly office.
- Other info: Opportunities for international travel and career growth in a vibrant city centre office.
- Why this job: Join a dynamic team and help shape the future of client relationships in marketing.
- Qualifications: B2B experience in client success or sales, and fluency with AI tools.
The predicted salary is between 40000 - 50000 € per year.
We're one of the fastest-growing marketing brands in the UK and we're looking for a Client Manager to lead the success of a portfolio of clients and own the outcomes we deliver for them. We work with some of the world's most interesting brands and have big aspirations to become the leader in our space. We're looking for someone who puts clients first, takes ownership of their success, and wants to help build what comes next at Flowd.
Responsibilities include:
- Directing the BDE and Data Engineer on client requirements.
- Turning performance data into decisions: weekly forecasts, account-health scoring, and in-flight campaign changes.
- Spotting churn risk early, leading renewals end-to-end, and closing upsell opportunities with a value-led pitch.
Requirements:
- B2B experience in client success, account direction, sales, or agency strategy ideally in outbound, SaaS, or performance-led services.
- Fluency with AI, especially Claude; ability to prompt, structure, critique, and ship.
- Comfort with CRMs, Instantly, and modern outbound stacks.
- Marketing mindset to understand campaigns - not essential.
Working conditions include:
- Working in our city centre office ~2 days working from home, 3 days in the office.
- Opportunities to work in different countries with travel paid for!
- Flexible working hours.
- 25 days holiday (plus UK bank holidays).
- Christmas shutdown period on top of your annual leave allowance.
- Birthday off & early Friday finish.
- Dog-friendly office.
Accounts Manager, Client Relationship Manager in Manchester employer: Flowd
At Flowd, we pride ourselves on being one of the fastest-growing marketing brands in the UK, offering a dynamic work environment that prioritises client success and employee growth. Our city centre office fosters a collaborative culture with flexible working hours, generous holiday allowances, and unique perks like a dog-friendly space and opportunities for international travel. Join us to be part of an ambitious team that values innovation and personal development while working with some of the world's most exciting brands.
StudySmarter Expert Advice🤫
We think this is how you could land Accounts Manager, Client Relationship Manager in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its clients. We want you to show that you understand their needs and how you can help them succeed. Tailor your answers to reflect their values and goals.
✨Tip Number 3
Practice your pitch! You’ll need to demonstrate your ability to turn performance data into actionable insights. We suggest rehearsing how you’d approach client renewals and upselling opportunities to showcase your strategic thinking.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team at Flowd.
We think you need these skills to ace Accounts Manager, Client Relationship Manager in Manchester
Some tips for your application 🫡
Show Your Client-Centric Mindset:Make sure to highlight your experience in putting clients first. We want to see how you've taken ownership of client success in your previous roles, so share specific examples that demonstrate this.
Data-Driven Decisions Matter:Since we love turning performance data into actionable insights, include any relevant experience you have with data analysis. Talk about how you've used data to make decisions or improve client outcomes.
Familiarity with Tools is Key:Mention your comfort level with CRMs and any other tools we've listed in the job description. If you've worked with AI or modern outbound stacks, let us know how you've leveraged these in your past roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Flowd
✨Know Your Clients
Before the interview, research the brands and clients that the company works with. Understanding their needs and how you can contribute to their success will show your commitment and readiness to take ownership of client outcomes.
✨Showcase Your Data Skills
Be prepared to discuss how you've used performance data in past roles. Bring examples of how you've turned data into actionable insights, like account-health scoring or campaign adjustments, to demonstrate your analytical mindset.
✨Demonstrate Your B2B Experience
Highlight your experience in client success, account direction, or sales, especially in a B2B context. Share specific stories where you’ve successfully managed client relationships and led renewals or upsells to illustrate your capability.
✨Familiarity with Tools
Make sure you're comfortable discussing CRMs and any relevant tools mentioned in the job description. If you have experience with AI tools like Claude, be ready to explain how you've used them to enhance client interactions or campaign strategies.
