At a Glance
- Tasks: Lead client success and drive outcomes for a diverse portfolio of exciting brands.
- Company: Fast-growing marketing brand with big aspirations and a client-first approach.
- Benefits: Flexible working hours, 25 days holiday, birthday off, and a dog-friendly office.
- Other info: Work in a vibrant city centre office with opportunities for career growth.
- Why this job: Join a dynamic team and help shape the future of marketing while travelling internationally.
- Qualifications: B2B experience in client success or sales, and fluency with AI tools.
The predicted salary is between 40000 - 50000 € per year.
We're one of the fastest-growing marketing brands in the UK and we're looking for a Client Manager to lead the success of a portfolio of clients and own the outcomes we deliver for them. We work with some of the world's most interesting brands and have big aspirations to become the leader in our space. We're looking for someone who puts clients first, takes ownership of their success, and wants to help build what comes next at Flowd.
Responsibilities include:
- Directing the BDE and Data Engineer on client requirements.
- Turning performance data into decisions: weekly forecasts, account-health scoring, and in-flight campaign changes.
- Spotting churn risk early, leading renewals end-to-end, and closing upsell opportunities with a value-led pitch.
Requirements:
- B2B experience in client success, account direction, sales or agency strategy ideally in outbound, SaaS or performance-led services.
- Fluency with AI, especially Claude; able to prompt, structure, critique and ship.
- Comfort with CRMs, Instantly, and modern outbound stacks.
- Marketing mindset to understand campaigns - not essential.
Working conditions:
- Working in our city centre office ~2 days working from home, 3 days in the office.
- Opportunities to work in different countries with travel paid for!
- Flexible working hours.
- 25 days holiday (plus UK bank holidays).
- Christmas shutdown period on top of your annual leave allowance.
- Birthday off & early Friday finish.
- Dog-friendly office.
Accounts Manager Client Manager in Manchester employer: Flowd
At Flowd, we pride ourselves on being one of the fastest-growing marketing brands in the UK, offering a dynamic work environment that prioritises client success and employee growth. Our city centre office fosters a collaborative culture with flexible working hours, generous holiday allowances, and unique perks like a dog-friendly space and opportunities for international travel. Join us to be part of an innovative team that values your contributions and supports your professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Accounts Manager Client Manager in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its clients. We want you to show that you understand their needs and how you can help them succeed. Tailor your answers to reflect their values and goals.
✨Tip Number 3
Practice your pitch! You’ll need to demonstrate your ability to turn performance data into actionable insights. We suggest rehearsing how you’d approach client renewals and upselling opportunities to showcase your skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team at Flowd.
We think you need these skills to ace Accounts Manager Client Manager in Manchester
Some tips for your application 🫡
Show Your Client-Centric Mindset:Make sure to highlight your experience in putting clients first. We want to see how you've taken ownership of client success in your previous roles, so share specific examples that demonstrate this.
Data-Driven Decisions Matter:Since we love turning performance data into actionable insights, include any relevant experience you have with data analysis. Talk about how you've used data to drive decisions and improve outcomes for clients.
Familiarity with Tools is Key:Mention your comfort level with CRMs and any other tools like Instantly or modern outbound stacks. If you've worked with AI tools like Claude, let us know how you've used them to enhance your work.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Flowd
✨Know Your Clients
Before the interview, research the brands and clients that the company works with. Understanding their needs and how you can contribute to their success will show your commitment and readiness to take ownership of client outcomes.
✨Showcase Your Data Skills
Be prepared to discuss how you've used performance data in previous roles. Bring examples of how you've turned data into actionable insights, like account-health scoring or campaign adjustments, to demonstrate your analytical mindset.
✨Demonstrate Your B2B Experience
Highlight your experience in client success, account direction, or sales, especially in a B2B context. Share specific stories where you’ve led renewals or identified upsell opportunities, showcasing your ability to drive client satisfaction and revenue.
✨Familiarise Yourself with AI Tools
Since fluency with AI is a plus, brush up on your knowledge of tools like Claude. Be ready to discuss how you’ve used AI in your previous roles, whether for client management or campaign optimisation, to illustrate your tech-savviness.
