Customer Service Advisors: Truro Works and Park Village
MCR is a successful and entrepreneurial property development and investment company working across the UK, with a pipeline of residential, commercial and industrial units. We have offices in Manchester, London, Birmingham and Edinburgh.
We are recruiting Customer Service Advisors (CSAs) for our sites at Truro Works and Park Village.
The details
- Hours: 23 hours per week
- Shifts: 8am to 8pm
- Pay: £12.71 per hour
- Locations: Truro Works and Park Village
The role
As a Customer Service Advisor, you will make sure our residents always feel valued and safe in their home. You will handle resident enquiries, respond to emails, log maintenance issues and work closely with the wider team so the site runs smoothly. You may need to arrange a repair or resolve a health and safety issue, and you will be comfortable dealing with resident disputes, complaints and rent arrears.
Key responsibilities
- Carrying out property inspections during tenancies and maintaining compliance
- Dealing with occupier issues appropriately
- Creating purchase orders, cheque requests and credit notes
- Managing credit control and rent collection
- Liaising with the accounts team on payments and receipts
- Logging and managing maintenance issues, and arranging repairs and services
- Overseeing administration and filing
- Maintaining health and safety on site
- Supporting onsite sales and marketing
About you
We are looking for a positive team player who thrives in a fast moving environment where things get done. You will not mind rolling up your sleeves, and you will bring plenty of initiative and excellent communication skills. You should have some customer service experience, but it could just as easily come from a bar, hotel, gym or ice cream van. We are far more interested in your people skills, personality and potential.
#J-18808-Ljbffr
Customer Service Advisor in Sheffield employer: Flow Student Ltd
Join our dedicated team in Sunderland, where we prioritise a supportive work culture and offer competitive pay for our Cleaners. With a focus on employee growth, we provide ongoing training and development opportunities, ensuring you can advance your career while maintaining a clean and safe environment for our clients. Enjoy the benefits of working in a friendly atmosphere that values reliability and teamwork, making every day rewarding.
