At a Glance
- Tasks: Lead a dynamic team to grow memberships and enhance customer service at our leisure centre.
- Company: One of the UK's largest and most progressive leisure operators.
- Benefits: Competitive salary, career development, and a vibrant work environment.
- Other info: Join a supportive culture focused on excellence and teamwork.
- Why this job: Make a real impact in a fun, active setting while empowering your team.
- Qualifications: Experience in membership management or sales, with strong communication skills.
The predicted salary is between 30000 - 40000 € per year.
Our client is one of the UK's largest and most progressive and dynamic leisure operators. They are currently recruiting for a Membership Manager. Leading a busy team you will take an active lead in the growth of membership at their site, based at their leisure and sports centre in Wigston, Leicestershire.
What your role will be:
- Working at the facility you will provide a line manager role supporting the Membership Advisors to maximize on every opportunity.
- Working to set KPIs and targets.
- You will meet with the team on a regular basis to monitor performance and ensure that the team are supported in line with our spirit values.
- You will manage the team with the philosophy to ensure that 'everyone's a member.'
- Looking at how our client can convert users to members.
- Developing a high level of customer service and ensuring excellence at all times.
- You will empower your team, ensuring they become subject matter experts with a supreme level of product knowledge on all aspects of the facilities and the customers' needs.
- This will include making sure administration and systems are kept up to date and compliant.
Your background:
- The successful applicant will have experience of working within a Membership management or Sales manager or consultant background.
- You will need excellent communication skills as you will be required to liaise with external and internal customers/staff.
- You will be able to demonstrate at interview your excellent customer service skills and experience.
- You will have experience getting the best out of your team and have experience motivating and driving a sales team to success.
Sales Manager - Leisure Sports Centre in Wigston Magna employer: Flow Sports Personnel Ltd
As one of the UK's largest and most progressive leisure operators, our client offers a vibrant work culture that prioritises employee growth and development. Located in the heart of Wigston, Leicestershire, this role as a Sales Manager at a dynamic leisure and sports centre provides an opportunity to lead a passionate team while fostering a high level of customer service and engagement. With a commitment to excellence and a supportive environment, employees are empowered to thrive and make a meaningful impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Manager - Leisure Sports Centre in Wigston Magna
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure industry and let them know you're on the hunt for a Sales Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its values, especially their approach to customer service and team management. Be ready to share how your experience aligns with their goals and how you can help grow their membership base.
✨Tip Number 3
Show off your leadership skills! During interviews, highlight specific examples of how you've motivated teams in the past. Talk about your strategies for hitting KPIs and how you’ve empowered your team to excel in customer service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged in their job search.
We think you need these skills to ace Sales Manager - Leisure Sports Centre in Wigston Magna
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Sales Manager role. Highlight your experience in membership management and sales, and don’t forget to showcase your excellent communication skills. We want to see how you’ve motivated teams and driven success!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Membership Manager position. Share specific examples of how you've developed customer service excellence and empowered your team in previous roles.
Showcase Your Achievements:When filling out your application, don’t just list your responsibilities. We want to see your achievements! Use numbers and specific examples to demonstrate how you’ve met KPIs and targets in the past. This will help us understand your impact!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss any important updates. Plus, it shows you’re keen on joining our dynamic team!
How to prepare for a job interview at Flow Sports Personnel Ltd
✨Know Your Numbers
Before the interview, brush up on key performance indicators (KPIs) relevant to membership growth. Be ready to discuss how you've previously met or exceeded targets in your past roles. This shows you understand the importance of metrics in driving success.
✨Showcase Your Leadership Style
Prepare examples that highlight your leadership skills, especially in motivating a team. Think about specific instances where you empowered your team or improved their performance. This will demonstrate your ability to lead effectively in a busy environment.
✨Customer Service is Key
Since customer service is crucial for this role, come equipped with stories that showcase your commitment to excellent service. Discuss how you've handled challenging situations and turned them into positive experiences for customers.
✨Be Ready to Discuss Team Dynamics
Think about how you can foster a collaborative team environment. Prepare to talk about how you would support your Membership Advisors and ensure they have the product knowledge needed to excel. This will show that you value teamwork and development.
