At a Glance
- Tasks: Lead a dynamic team to boost membership at our leisure centre.
- Company: Join a vibrant leisure and sports centre in Wigston, Leicestershire.
- Benefits: Competitive salary, flexible hours, and opportunities for personal growth.
- Other info: Exciting environment with a focus on teamwork and customer satisfaction.
- Why this job: Make a real impact by empowering your team and enhancing customer experiences.
- Qualifications: Experience in sales or membership management with strong communication skills.
The predicted salary is between 30000 - 40000 € per year.
Leading a busy team you will take an active lead in the growth of membership at their site, based at their leisure and sports centre in Wigston, Leicestershire.
What your role will be:
- Working at the facility you will provide a line manager role supporting the Membership Advisors to maximise on every opportunity.
- You will set KPIs and targets.
- You will meet with the team on a regular basis to monitor performance and ensure that the team are supported in line with our spirit values.
- You will manage the team with the philosophy to ensure that 'everyone's a member.'
- You will look at how our client can convert users to members, develop a high level of customer service and ensure excellence at all times.
- You will empower your team, ensuring they become subject matter experts with a supreme level of product knowledge on all aspects of the facilities and the customers' needs.
- This will include making sure administration and systems are kept up to date and compliant.
Your background:
- The successful applicant will have experience of working within Membership management, Sales management or consultant background.
- You will need excellent communication skills as you will be required to liaise with external and internal customers/staff.
- You will be able to demonstrate at interview your excellent customer service skills and experience.
- You will have experience getting the best out of your team and motivating and driving a sales team to success.
Sales Manager - Leisure Centre in Wigston Magna employer: Flow Sports Personnel Ltd
As a Sales Manager at our leisure and sports centre in Wigston, Leicestershire, you will thrive in a dynamic work environment that prioritises employee growth and development. We foster a supportive culture where your leadership will empower a dedicated team to excel in customer service and membership growth, all while enjoying the unique benefits of working in a community-focused facility. Join us to make a meaningful impact while enjoying competitive benefits and opportunities for professional advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Manager - Leisure Centre in Wigston Magna
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure industry and let them know you're on the hunt for a Sales Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to team management and customer service. We recommend role-playing with a friend or using online resources to get comfortable with articulating your experience and how it aligns with the job description.
✨Tip Number 3
Showcase your leadership skills! When you get the chance to meet potential employers, share specific examples of how you've motivated teams and driven sales in previous roles. This will help them see you as the perfect fit for leading their busy team.
✨Tip Number 4
Don't forget to apply through our website! It’s a great way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search and genuinely interested in joining our team.
We think you need these skills to ace Sales Manager - Leisure Centre in Wigston Magna
Some tips for your application 🫡
Show Your Passion for Membership Growth:When writing your application, let us see your enthusiasm for growing membership. Share any relevant experiences where you've successfully increased memberships or sales in the past. We love to see candidates who are genuinely excited about making a difference!
Highlight Your Team Leadership Skills:Make sure to emphasise your experience in leading teams. Talk about how you've motivated and supported your team members in previous roles. We want to know how you can empower our Membership Advisors to excel and achieve their targets.
Demonstrate Your Customer Service Expertise:Since customer service is key in this role, include examples of how you've provided excellent service in the past. We’re looking for candidates who can show they understand the importance of every interaction and can convert users into loyal members.
Keep It Professional Yet Personal:While we appreciate professionalism, don’t be afraid to let your personality shine through in your application. We want to get a sense of who you are as a person, so feel free to share your unique approach to sales and team management. And remember, apply through our website for the best chance!
How to prepare for a job interview at Flow Sports Personnel Ltd
✨Know Your Numbers
As a Sales Manager, you'll need to be familiar with KPIs and targets. Before the interview, brush up on relevant metrics from your previous roles. Be ready to discuss how you set and achieved targets, and how you can apply that experience to grow membership at the leisure centre.
✨Showcase Your Leadership Style
This role involves leading a team, so think about your leadership philosophy. Prepare examples of how you've empowered your team in the past. Discuss specific strategies you've used to motivate staff and drive sales, and how you plan to implement those at the leisure centre.
✨Customer Service is Key
Excellent customer service is crucial in this role. Be prepared to share stories that highlight your customer service skills. Think about times when you turned a dissatisfied customer into a loyal member, and how you can instil that level of service in your team.
✨Understand the Facility's Offerings
Familiarise yourself with the leisure centre's facilities and services. Knowing the ins and outs will help you demonstrate your product knowledge during the interview. This will also show your commitment to understanding the customers' needs and how to convert users into members.
