At a Glance
- Tasks: Lead a dynamic team to grow memberships at a vibrant sports leisure centre.
- Company: One of the UK's largest and most progressive leisure operators.
- Benefits: Competitive salary, career development, and a fun work environment.
- Other info: Join a supportive culture focused on excellence and customer satisfaction.
- Why this job: Make a real impact by converting users into loyal members while empowering your team.
- Qualifications: Experience in membership management or sales, with strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Our client is one of the UK’s largest and most progressive and dynamic leisure operators. They are currently recruiting for a Membership Manager. Leading a busy team, you will take an active lead in the growth of membership at their site, based at their leisure and sports centre in Cranleigh, Surrey.
What your role will be:
- Working at the facility you will provide a line manager role supporting the Membership Advisors to maximize on every opportunity.
- Working to set KPIs and targets.
- You will meet with the team on a regular basis to monitor performance and ensure that the team are supported in line with our spirit values.
- You will manage the team with the philosophy to ensure that everyone’s a member.
- Looking at how our client can convert users to members.
- Developing a high level of customer service and ensuring excellence at all times.
- You will empower your team, ensuring they become subject matter experts with a supreme level of product knowledge on all aspects of the facilities and the customers' needs.
- This will include making sure administration and systems are kept up to date and compliant.
Your background:
The successful applicant will have experience of working within a Membership management or Sales manager or consultant background. You will need excellent communication skills as you will be required to liaise with external and internal customers/staff.
Sales Manager - Sports Leisure Centre in Surrey employer: Flow Sports Personnel Ltd
As one of the UK's largest and most progressive leisure operators, our client offers a vibrant work culture that prioritises employee growth and development. Located in the picturesque town of Cranleigh, Surrey, employees benefit from a supportive environment that encourages teamwork and excellence in customer service, alongside competitive remuneration and opportunities for career advancement within the dynamic sports and leisure sector.
