Flow Sports Personnel Ltd is seeking a Membership Manager to lead a busy team at one of their flagship Leisure Centres in Silksworth, Sunderland. You will drive membership growth and support Advisors to convert users to members, while maintaining excellent customer service and product knowledge across pool, wellness and tennis facilities.
You will set and monitor KPIs, supervise performance, and ensure admin systems stay up to date and compliant, empowering the team to be subject matter experts.
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Membership Growth Lead - Leisure Centre in Sunderland employer: Flow Sports Personnel Ltd
As one of the UK's largest and most progressive leisure operators, our client offers a vibrant work culture that prioritises employee growth and development. Located in the heart of Silksworth, Sunderland, this role provides an opportunity to lead a dynamic team in a flagship facility, fostering a spirit of excellence and customer service. With a commitment to empowering staff and maximising membership growth, employees can expect a rewarding career path in a supportive environment that values every team member's contribution.
