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- Tasks: Manage daily operations, ensuring top-notch customer service and safety at the leisure centre.
- Company: One of the UK's largest and most progressive Leisure Centre operators.
- Benefits: Competitive salary, career development opportunities, and a fun work environment.
- Why this job: Lead a dynamic team and make a positive impact in the community.
- Qualifications: NPLQ, PPO, FAW qualifications required; must be obtained within a set timeframe.
- Other info: Flexible working hours including evenings, weekends, and public holidays.
The predicted salary is between 36000 - 60000 £ per year.
Our client is one of the UK's largest and most progressive Leisure Centre operators. They are currently looking to recruit an Operations/Assistant Manager to join one of their flagship facilities based in the heart of St Albans, Hertfordshire. The successful candidate will be responsible for driving income targets and financial KPIs, supporting health and safety, and driving operational excellence whilst supporting the development of the centre and the team. You will be in a senior management role supporting the General Manager in all aspects of the business.
Responsibilities
- Manage the day-to-day operations of the centre ensuring that the highest levels of customer service and safety are achieved.
- Lead on areas such as increasing activity and ensure all programming is working effectively.
- Be both a role model for the centre's team and make the centre a fun and friendly environment for both colleagues and customers alike.
- Have excellent verbal and written communication skills as well as a good understanding of IT.
- In the absence of the General Manager, step up to the role as needed.
Qualifications
- NPLQ, PPO, FAW qualifications are required but will need to be achieved within a set timescale if not qualified.
This position will involve day, evening and weekend work, including public holidays.
Operations Manager - Sports And Leisure Centre in St Albans employer: Flow Sports Personnel Ltd
Contact Detail:
Flow Sports Personnel Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager - Sports And Leisure Centre in St Albans
✨Tip Number 1
Network like a pro! Reach out to people in the sports and leisure industry, especially those who work at leisure centres. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Prepare a portfolio or a presentation that highlights your achievements in operations management. This can really set you apart during interviews and showcase your ability to drive income targets and operational excellence.
✨Tip Number 3
Be ready for situational questions! Think about how you would handle various scenarios related to customer service and safety. Practising your responses will help you feel more confident and articulate during the interview.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for jobs that match your skills. Plus, it shows you're serious about joining the team and helps us keep track of your application.
We think you need these skills to ace Operations Manager - Sports And Leisure Centre in St Albans
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Manager role. Highlight your experience in managing day-to-day operations and driving income targets, as these are key aspects of the job. We want to see how your skills align with what we're looking for!
Showcase Your Communication Skills: Since excellent verbal and written communication skills are a must, don’t shy away from showcasing these in your application. Use clear and concise language, and maybe even include examples of how you've effectively communicated in previous roles.
Demonstrate Your Leadership Qualities: As a potential Operations Manager, we need to see your leadership skills shine through. Share experiences where you’ve led a team or created a positive environment, making it fun and friendly for both colleagues and customers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Flow Sports Personnel Ltd
✨Know Your Centre
Before the interview, do your homework on the leisure centre. Understand their mission, values, and any recent news or developments. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As an Operations Manager, you'll need to lead a team effectively. Prepare examples of how you've successfully managed teams in the past, focusing on how you fostered a positive environment and drove performance. Be ready to discuss specific challenges and how you overcame them.
✨Demonstrate Financial Acumen
Since driving income targets and financial KPIs is key, brush up on your financial knowledge. Be prepared to discuss how you've previously contributed to revenue growth or managed budgets. Use numbers and results to back up your claims.
✨Communicate Clearly
Excellent communication skills are a must for this role. Practice articulating your thoughts clearly and concisely. During the interview, listen actively and respond thoughtfully to questions, ensuring you convey your ideas effectively.
