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- Tasks: Lead daily operations, ensuring top-notch customer service and safety at our leisure centre.
- Company: Join a leading leisure centre operator in vibrant St Albans.
- Benefits: Competitive pay, flexible hours, and opportunities for professional growth.
- Why this job: Make a difference in the community while developing your leadership skills.
- Qualifications: Must have or be willing to obtain NPLQ, PPO, and FAW qualifications.
- Other info: Evening and weekend shifts may be required; great for those seeking dynamic work.
The predicted salary is between 36000 - 60000 £ per year.
A leading leisure centre operator in St Albans is seeking an Operations/Assistant Manager to oversee day-to-day operations, ensuring exceptional customer service and safety. The role requires driving financial targets, supporting health and safety, and fostering a positive environment for both staff and customers.
Candidates must have or willingness to obtain qualifications such as NPLQ, PPO, and FAW within a certain timeframe. Evening and weekend work may be necessary.
Leisure Centre Operations Lead — Drive Service & Growth in St Albans employer: Flow Sports Personnel Ltd
Contact Detail:
Flow Sports Personnel Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leisure Centre Operations Lead — Drive Service & Growth in St Albans
✨Tip Number 1
Network like a pro! Reach out to folks in the leisure industry, especially those already working at the centre you're eyeing. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Show off your skills! When you get that interview, be ready to discuss how you've driven service and growth in past roles. Use specific examples to highlight your experience in customer service and safety.
✨Tip Number 3
Be flexible with your availability! Since evening and weekend work might be on the cards, let them know you're up for it. This shows you're committed and ready to jump in when needed.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Leisure Centre Operations Lead — Drive Service & Growth in St Albans
Some tips for your application 🫡
Show Your Passion for Leisure: When writing your application, let us see your enthusiasm for the leisure industry. Share any relevant experiences or roles that highlight your commitment to providing exceptional customer service and creating a positive environment.
Highlight Relevant Qualifications: Make sure to mention any qualifications you have or are willing to obtain, like NPLQ, PPO, and FAW. This shows us you're serious about meeting the requirements and ready to hit the ground running!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that align with the Operations Lead role. We love seeing how you can contribute to our team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Flow Sports Personnel Ltd
✨Know the Operations Inside Out
Make sure you understand the day-to-day operations of a leisure centre. Familiarise yourself with customer service standards, health and safety regulations, and financial targets. This knowledge will help you demonstrate your capability to oversee operations effectively.
✨Show Your Passion for Customer Service
Be ready to share examples of how you've provided exceptional customer service in the past. Highlight any experiences where you’ve gone above and beyond to ensure customer satisfaction, as this role is all about creating a positive environment for both staff and customers.
✨Prepare for Qualifications Discussion
Since the role requires specific qualifications like NPLQ, PPO, and FAW, be prepared to discuss your current qualifications and your willingness to obtain any necessary certifications. Showing enthusiasm for professional development can set you apart from other candidates.
✨Flexibility is Key
As evening and weekend work may be necessary, be upfront about your availability. If you have a flexible schedule, mention it! This shows that you’re committed to meeting the needs of the leisure centre and its customers.
