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- Tasks: Lead a dynamic food and beverage team in a vibrant leisure centre environment.
- Company: Join one of the UK's largest and most progressive Leisure Centre operators.
- Benefits: Competitive salary, career growth, and a fun work atmosphere.
- Why this job: Make a real impact on customer experiences while developing your leadership skills.
- Qualifications: Minimum 18 months experience in hospitality with strong leadership abilities.
- Other info: Opportunity to manage diverse F&B operations and enhance your career.
The predicted salary is between 36000 - 60000 £ per year.
Our client is one of the UK's largest and most progressive Leisure Centre operators. They are currently looking to recruit a F&B Manager to join one of their flagship sites, based in St Albans.
Main Objective: To ensure that F&B services meet the requirements of the organisation and customers and that all resources are deployed in an efficient, cost effective and safe manner. Ensuring all policies and procedures are followed, monitored & recorded.
Responsibilities:
- Ensure the catering team & facilities are managed daily so that there are no more than 10 customer complaints per month and by meeting & greeting customers within the first 30 seconds of them entering our facility.
- Ensure the team are trained, developed and monitored while promoting food & beverage offerings to our clients, members/visitors by upselling & ensuring no waiting times of over 5 minutes.
- Responsible for operating a till within departmental procedures.
- Complete rotas & costed rotas in line with your budget.
- Responsible for the running of the F&B operation and all associated areas within the leisure centre, such as café, restaurant, hospitality, kitchen, stores, back-of-house, bars, and the Quality Management System (EQMS).
- Ensure through appropriate colleagues that all equipment used within the F&B operation is maintained, stored, cleaned and up to company standards. Ensure all hire equipment is checked in & re-checked on its departure. Ensure all vending equipment is checked in, maintained & re-checked on its departure.
- Where appropriate, manage the ordering, storage, production and service of all food and beverages, vending, light equipment, laundry, disposable and cleaning materials. This should also include wastage records & china stock breakage controls. Complete & check weekly & monthly stock takes.
- Control costs & GP’s, ensuring every new product is inputted & GP cost & sales sheet achieves GP for your unit.
We are looking for dynamic and engaging leaders, with a minimum of 18 months experience within hospitality operations. We are ideally looking for candidates with supervisory and team leadership experience, with the ability to manage multi-use F&B operations.
Food And Beverage Manager in St Albans employer: Flow Sports Personnel Ltd
Contact Detail:
Flow Sports Personnel Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food And Beverage Manager in St Albans
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who work in leisure centres. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for food and beverage management shine through. Share your experiences and how you’ve handled customer complaints or trained teams in the past.
✨Tip Number 3
Be proactive! If you see a job you like on our website, don’t just apply—follow up with a quick email or call to express your enthusiasm. It shows initiative and can help you stand out from the crowd.
✨Tip Number 4
Prepare for success! Research the company and its F&B operations before your interview. Knowing their menu, customer service standards, and any recent news will help you tailor your answers and demonstrate your commitment.
We think you need these skills to ace Food And Beverage Manager in St Albans
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Food and Beverage Manager role. Highlight your experience in hospitality operations and any leadership roles you've had. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Be sure to mention specific experiences that relate to managing F&B services.
Showcase Your Customer Service Skills: Since customer satisfaction is key, make sure to include examples of how you've handled customer complaints or improved service in your previous roles. We love candidates who can keep our customers happy!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Flow Sports Personnel Ltd
✨Know Your F&B Operations
Make sure you brush up on your knowledge of food and beverage operations. Understand the key responsibilities of a Food and Beverage Manager, such as managing customer complaints and ensuring efficient service. Be ready to discuss how you would handle specific scenarios that may arise in a busy leisure centre.
✨Showcase Your Leadership Skills
Since they’re looking for dynamic leaders, prepare examples that highlight your supervisory and team leadership experience. Think about times when you successfully trained a team or improved service efficiency. This will show them you can manage and motivate a team effectively.
✨Demonstrate Customer Focus
Customer satisfaction is key in this role. Be prepared to talk about how you would greet customers and ensure their needs are met within the first 30 seconds of their arrival. Share any past experiences where you turned a negative customer experience into a positive one.
✨Understand Cost Control
Familiarise yourself with cost control measures and how to manage budgets effectively. Be ready to discuss how you would handle rotas, stock takes, and wastage records. Showing that you can keep costs in check while maintaining quality will impress them.
