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- Tasks: Lead a dynamic F&B team and ensure top-notch service in a vibrant leisure centre.
- Company: Join one of the UK's largest and most progressive Leisure Centre operators.
- Benefits: Competitive salary, career growth, and a fun work environment.
- Why this job: Make a real impact on customer experiences while developing your leadership skills.
- Qualifications: Minimum 18 months experience in hospitality with strong leadership abilities.
- Other info: Exciting opportunity to manage diverse F&B operations in a lively setting.
The predicted salary is between 36000 - 60000 £ per year.
Our client is one of the UK's largest and most progressive Leisure Centre operators. They are currently looking to recruit a F&B Manager to join one of their flagship sites, based in St Albans.
Main Objective: To ensure that F&B services meet the requirements of the organisation and customers and that all resources are deployed in an efficient, cost effective and safe manner. Ensuring all policies and procedures are followed, monitored & recorded.
Responsibilities:
- Ensure the catering team & facilities are managed daily so that there are no more than 10 customer complaints per month and by meeting & greeting customers within the first 30 seconds of them entering our facility.
- Ensure the team are trained, developed and monitored while promoting food & beverage offerings to our clients, members/visitors by upselling & ensuring no waiting times of over 5 minutes.
- Responsible for operating a till within departmental procedures.
- Complete rotas & costed rotas in line with your budget.
- Responsible for the running of the F&B operation and all associated areas within the leisure centre, such as café, restaurant, hospitality, kitchen, stores, back-of-house, bars, and the Quality Management System (EQMS).
- Ensure through appropriate colleagues that all equipment used within the F&B operation is maintained, stored, cleaned and up to company standards. Ensure all hire equipment is checked in & re-checked on its departure. Ensure all vending equipment is checked in, maintained & re-checked on its departure.
- Where appropriate, manage the ordering, storage, production and service of all food and beverages, vending, light equipment, laundry, disposable and cleaning materials. This should also include wastage records & china stock breakage controls. Complete & check weekly & monthly stock takes.
- Control costs & GP’s, ensuring every new product is inputted & GP cost & sales sheet to achieve GP for your unit.
We are looking for dynamic and engaging leaders, with a minimum of 18 months experience within hospitality operations. We are ideally looking for candidates with supervisory and team leadership experience, with the ability to manage multi-use F&B operations.
F&B Manager - Leisure Centre in St Albans employer: Flow Sports Personnel Ltd
Contact Detail:
Flow Sports Personnel Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land F&B Manager - Leisure Centre in St Albans
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure and hospitality industry. Attend local events or join online groups where you can meet people who might know about job openings. Remember, it’s all about who you know!
✨Tip Number 2
Prepare for interviews by practising common questions related to F&B management. Think about how you would handle customer complaints or manage a busy café. We want you to shine, so rehearse your answers and be ready to showcase your leadership skills!
✨Tip Number 3
Showcase your passion for food and beverage! When you get the chance to chat with potential employers, share your ideas on improving customer experience or enhancing menu offerings. Let them see your enthusiasm for the role and the industry!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. So, go ahead and submit your application today!
We think you need these skills to ace F&B Manager - Leisure Centre in St Albans
Some tips for your application 🫡
Show Your Passion for F&B: When writing your application, let your enthusiasm for food and beverage shine through! Share any relevant experiences that highlight your love for the industry and how you can bring that energy to our leisure centre.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the F&B Manager role. Highlight your supervisory experience and any specific achievements in hospitality operations that align with what we're looking for.
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to see your key skills and experiences that match the job description.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at our flagship site in St Albans!
How to prepare for a job interview at Flow Sports Personnel Ltd
✨Know Your F&B Operations
Make sure you brush up on your knowledge of food and beverage operations. Understand the key responsibilities of a F&B Manager, like managing customer complaints and ensuring efficient service. Be ready to discuss how you would handle specific scenarios, such as reducing wait times or training staff.
✨Showcase Your Leadership Skills
As they’re looking for dynamic leaders, prepare examples that highlight your supervisory experience. Think about times when you successfully trained a team or improved service standards. This will show them you can lead and develop a team effectively.
✨Understand Cost Control
Familiarise yourself with cost control measures in F&B operations. Be prepared to discuss how you’ve managed budgets, completed rotas, and controlled wastage in previous roles. This will demonstrate your ability to manage resources efficiently.
✨Engage with Customer Service
Customer satisfaction is key in this role. Prepare to talk about your approach to customer service and how you ensure a positive experience. You might want to share strategies you've used to greet customers promptly and handle complaints effectively.
