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- Tasks: Lead a dynamic F&B team, ensuring top-notch service and efficient operations.
- Company: Join one of the UK's largest leisure centre operators with a progressive culture.
- Benefits: Competitive salary, career growth, and a vibrant work environment.
- Why this job: Make a real impact in a fast-paced setting while developing your leadership skills.
- Qualifications: Minimum 18 months experience in hospitality and strong team leadership skills.
- Other info: Opportunity to manage diverse F&B operations in a flagship leisure centre.
The predicted salary is between 30000 - 40000 £ per year.
Our client is one of the UK's largest and most progressive Leisure Centre operators. They are currently looking to recruit a F&B Manager to join one of their flagship sites, based in St Albans.
Main Objective: To ensure that F&B services meet the requirements of the organisation and customers and that all resources are deployed in an efficient, cost effective and safe manner. Ensuring all policies and procedures are followed, monitored, and recorded.
Responsibilities:
- Ensure the catering team and facilities are managed daily so that there are no more than 10 customer complaints per month and by meeting and greeting customers within the first 30 seconds of them entering our facility.
- Ensure the team are trained, developed, and monitored while promoting food and beverage offerings to our clients, members, and visitors by upselling and ensuring no waiting times of over 5 minutes.
- Responsible for operating a till within departmental procedures.
- Complete rotas and costed rotas in line with your budget.
- Responsible for the running of the F&B operation and all associated areas within the leisure centre, such as café, restaurant, hospitality, kitchen, stores, back-of-house, bars, and the Quality Management System (EQMS).
- Ensure through appropriate colleagues that all equipment used within the F&B operation is maintained, stored, cleaned, and up to company standards. Ensure all hire equipment is checked in and re-checked on its departure. Ensure all vending equipment is checked in, maintained, and re-checked on its departure.
- Where appropriate, manage the ordering, storage, production, and service of all food and beverages, vending, light equipment, laundry, disposable and cleaning materials. This should also include wastage records and china stock breakage controls. Complete and check weekly and monthly stock takes. Control costs and GP’s; every new product to be inputted and GP cost and sales sheet to achieve GP for your unit.
We are looking for dynamic and engaging leaders, with a minimum of 18 months experience within hospitality operations. We are ideally looking for candidates with supervisory and team leadership experience, with the ability to manage multi-use F&B operations.
F&B Manager - Catering Manager in St Albans employer: Flow Sports Personnel Ltd
Contact Detail:
Flow Sports Personnel Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land F&B Manager - Catering Manager in St Albans
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have experience in F&B management. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for food and beverage shine through. Share stories about how you've turned customer complaints into compliments – it shows you're proactive and customer-focused.
✨Tip Number 3
Be prepared with examples! Think of specific situations where you've successfully managed a team or improved service efficiency. This will help you demonstrate your leadership skills and ability to meet the demands of a busy F&B operation.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for roles that match your skills. Plus, it shows you're serious about joining our team and helps us keep track of your application.
We think you need these skills to ace F&B Manager - Catering Manager in St Albans
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the F&B Manager role. Highlight your experience in hospitality operations and any leadership roles you've had. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to our team. Keep it engaging and relevant to the job description.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Whether it's reducing customer complaints or improving service times, we want to know how you've made a difference in your previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Flow Sports Personnel Ltd
✨Know Your F&B Operations
Make sure you brush up on your knowledge of food and beverage operations. Understand the key responsibilities of a F&B Manager, especially in a leisure centre context. Be ready to discuss how you would handle customer complaints and ensure efficient service.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience. Talk about how you've trained and developed teams in the past, and how you’ve successfully managed multi-use F&B operations. This will demonstrate your ability to lead and inspire a team.
✨Understand Cost Control
Familiarise yourself with cost control measures and budgeting in F&B operations. Be prepared to discuss how you would manage rotas and ensure that all resources are used efficiently. Mention any experience you have with stock takes and managing GP percentages.
✨Engage with Customer Service Strategies
Think about how you would create a welcoming environment for customers. Prepare to discuss strategies for greeting customers promptly and reducing wait times. Highlight any previous successes in enhancing customer satisfaction in your past roles.