At a Glance
- Tasks: Lead a vibrant bowling venue, ensuring top-notch service and a fun atmosphere.
- Company: Join a financially stable business with exciting growth plans.
- Benefits: Competitive salary, bonuses, discounts, and flexible working hours.
- Why this job: Be at the heart of customer experience and team development in a dynamic environment.
- Qualifications: Management experience in a fast-paced, customer-focused setting is essential.
- Other info: Ongoing training and career advancement opportunities await you!
The predicted salary is between 30000 - 40000 £ per year.
Are you a highly motivated and ambitious manager? Are you looking for an employer that will invest in you and develop your career further? Are you looking for a business that is financially stable and has very exciting growth plans? If so, then look no further!
As an Assistant Manager for our client, you will be at the very centre of the customer and team experience, ensuring that your centre has the best standards and service in the industry. The role is varied, exciting and challenging. Your responsibilities will range from coaching and mentoring the team on shift, to ensuring the centre is a safe and fun environment for customers. You will be hands on across all areas of the busy centre.
Within our clients fast-paced, dynamic world, Assistant Managers are trained across all areas of the centre to support the effective operation of their business. You will support the General Manager with back of house duties, as well as running an exceptional operation front of house. You will be responsible for delivering financial targets and service standards.
To be successful you should have:
- a minimum of twelve months’ management experience in a fast paced, customer-facing environment ideally within the leisure, hospitality, or retail industry
- be passionate about customer service
- evidence of inspiring and developing large teams
- be willing to work nights and weekends
- have ambition for success
Join our client as an Assistant Manager, in return you’ll get:
- an excellent salary as well as the opportunity to earn an extra £1 per hour, paid to you every month as part of our monthly bonus scheme
- 40-hour contract, plus additional pay for any extra shifts you work
- the opportunity to earn an outperformance bonus, you will be given a share of your centre profits once you hit target – paid half yearly
- 50% off food when you are working
- optional pension plan
- 28 days holiday
- earn additional days holiday with length of service, up to five days
- one in four weekends off
- ongoing training and development, with the opportunity to fast track your career
- free bowling / golf game vouchers every month
- 30% discount off food and drink for you and up to five friends
- access to our clients Employee Assistance Programme (EAP) for you and your family
- well-being training to support you in the workplace
- opportunity to join the healthcare cash plan
- financial long service awards
- a £15 donation to Barnardo’s when you complete your induction
- enhanced maternity, paternity, adoption, and shared parental leave benefits
- flexible working, allowing you to have the perfect work life blend
Assistant Manager - Leisure Bowling Venue in Solihull employer: Flow Sports Personnel Ltd
Contact Detail:
Flow Sports Personnel Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager - Leisure Bowling Venue in Solihull
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure and hospitality industry. Attend events, join relevant groups, and don’t be shy about asking for introductions. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for customer service shine through. Share stories that highlight your experience in managing teams and creating fun environments. Remember, they want to see the real you!
✨Tip Number 3
Prepare for those tricky questions! Think about how you would handle various scenarios in a busy centre. Practise your responses so you can demonstrate your problem-solving skills and ability to inspire your team under pressure.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to connect with us directly.
We think you need these skills to ace Assistant Manager - Leisure Bowling Venue in Solihull
Some tips for your application 🫡
Show Your Passion for Customer Service: Make sure to highlight your love for customer service in your application. We want to see how you’ve gone above and beyond to create amazing experiences for customers in your previous roles.
Demonstrate Your Management Experience: We’re looking for someone with solid management experience, so don’t hold back! Share specific examples of how you’ve inspired and developed teams in fast-paced environments. This is your chance to shine!
Tailor Your Application: Take a moment to tailor your application to the job description. Use keywords from the listing to show that you understand what we’re looking for. It’ll make your application stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Flow Sports Personnel Ltd
✨Know the Venue Inside Out
Before your interview, make sure you research the leisure bowling venue thoroughly. Understand their values, customer service standards, and any recent news or developments. This will show your genuine interest and help you answer questions more effectively.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll be expected to inspire and develop a team. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved service standards. Be ready to discuss how you can bring that experience to this role.
✨Demonstrate Your Passion for Customer Service
Customer service is at the heart of this role. Think of specific instances where you've gone above and beyond for customers. Share these stories during your interview to highlight your commitment to creating a fun and safe environment for guests.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the company’s growth plans, team culture, and training opportunities. This not only shows your enthusiasm but also helps you determine if the company is the right fit for you.