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- Tasks: Lead a dynamic team to grow memberships and enhance customer service at our leisure sports centre.
- Company: One of the UK's largest and most progressive leisure operators.
- Benefits: Competitive salary, career development opportunities, and a vibrant work environment.
- Other info: Join a supportive culture focused on excellence and teamwork.
- Why this job: Make a real impact by empowering your team and enhancing member experiences.
- Qualifications: Experience in membership management or sales, with strong communication and leadership skills.
The predicted salary is between 30000 - 40000 £ per year.
Our client is one of the UK's largest and most progressive and dynamic leisure operators. They are currently recruiting for a Membership Manager. Leading a busy team you will take an active lead in the growth of membership at their site, based at their leisure and sports centre in Wigston, Leicestershire.
What your role will be:
- Working at the facility you will provide a line manager role supporting the Membership Advisors to maximize on every opportunity.
- Working to set KPIs and targets.
- You will meet with the team on a regular basis to monitor performance and ensure that the team are supported in line with our spirit values.
- You will manage the team with the philosophy to ensure that 'everyone’s a member.'
- Looking at how our client can convert users to members.
- Developing a high level of customer service and ensuring excellence at all times.
- You will empower your team, ensuring they become subject matter experts with a supreme level of product knowledge on all aspects of the facilities and the customers’ needs.
- This will include making sure administration and systems are kept up to date and compliant.
Your background:
- The successful applicant will have experience of working within a Membership management or Sales manager or consultant background.
- You will need excellent communication skills as you will be required to liaise with external and internal customers/staff.
- You will be able to demonstrate at interview your excellent customer service skills and experience.
- You will have experience getting the best out of your team and have experience motivating and driving a sales team to success.
Sales Manager - Leisure Sports Centre employer: Flow Sports Personnel Ltd
Contact Detail:
Flow Sports Personnel Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Manager - Leisure Sports Centre
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure industry and let them know you're on the hunt for a Sales Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its values, especially their approach to customer service and team management. Be ready to share examples of how you've empowered your team and driven sales in previous roles.
✨Tip Number 3
Showcase your passion for leisure sports! When chatting with potential employers, highlight your enthusiasm for the industry and how it aligns with their mission. This will help you stand out as a candidate who truly cares about the role.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to find and apply for the perfect role. Plus, it shows you're serious about joining our dynamic team at the leisure and sports centre.
We think you need these skills to ace Sales Manager - Leisure Sports Centre
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Manager role. Highlight your experience in membership management and sales, and don’t forget to showcase those excellent communication skills we’re looking for!
Showcase Your Leadership Skills: In your application, emphasise your ability to lead and motivate a team. Share specific examples of how you've empowered your team in the past and driven them to success – we love a good success story!
Demonstrate Customer Service Excellence: Since customer service is key in this role, include examples that demonstrate your commitment to providing top-notch service. Show us how you’ve gone above and beyond to meet customer needs.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on the path to joining our dynamic team!
How to prepare for a job interview at Flow Sports Personnel Ltd
✨Know Your Numbers
Before the interview, brush up on key performance indicators (KPIs) relevant to membership growth. Be ready to discuss how you've met or exceeded targets in previous roles, as this will show your potential employer that you understand the metrics that matter.
✨Showcase Your Leadership Style
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you motivated your team or turned around underperformance. This will demonstrate your ability to empower others and drive results.
✨Customer Service is Key
Since the role focuses heavily on customer service, come equipped with stories that highlight your experience in providing excellent service. Discuss how you've handled difficult situations or gone above and beyond for customers to illustrate your commitment to excellence.
✨Be Ready to Discuss Product Knowledge
Familiarise yourself with the facilities and services offered at the leisure sports centre. Being able to speak knowledgeably about the offerings will not only impress your interviewers but also show that you're genuinely interested in the role and the company.