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For Companies At a Glance
- Tasks: Lead a dynamic team to grow membership and enhance customer service.
- Company: One of the UK's largest and most progressive leisure operators.
- Benefits: Competitive salary, career growth, and a vibrant work environment.
- Why this job: Make a real impact in a thriving health and leisure centre.
- Qualifications: Experience in membership management or sales, with strong communication skills.
- Other info: Empower your team and develop expertise in a supportive atmosphere.
Our client is one of the UK\’s largest and most progressive and dynamic leisure operators. They are currently recruiting for a Membership Manager. Leading a busy team you will take an active lead in the growth of membership at their site, based in Alton.
Take the next step in your career now, scroll down to read the full role description and make your application.
What your role will be
Working at the facility you will provide a line manager role supporting the Membership Advisors to maximize on every opportunity. Working to set KPIs and targets. You will meet with the team on a regular basis to monitor performance and ensure that the team are supported in line with our spirit values.
You will manage the team with the philosophy to ensure that \’everyone’s a member.’ Looking at how our client can convert users to members. Developing a high level of customer service and ensuring excellence at all times. You will empower your team, ensuring they become subject matter experts with a supreme level of product knowledge on all aspects of the facilities and the customers’ needs. This will include making sure administration and systems are kept up to date and compliant.
Your background
The successful applicant will have experience of working within a Membership management or Sales manager or consultant back ground. You will need excellent communication skills as you will be required to liaise with external and internal customers/staff. You will be able to demonstrate at interview your excellent customer service skills and experience. You will have experience getting the best out of your team and have experience motivating and driving a sales team to success
Sales Manager - Health and Leisure Centre employer: Flow Sports Personnel Ltd
Contact Detail:
Flow Sports Personnel Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Manager - Health and Leisure Centre
✨Tip Number 1
Network like a pro! Reach out to your connections in the health and leisure sector. Attend industry events or local meet-ups to get your name out there. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research the company and its values, especially their approach to customer service. Be ready to share how you can lead a team to hit those KPIs and targets while keeping the spirit of 'everyone’s a member' alive.
✨Tip Number 3
Show off your sales skills! During interviews, highlight specific examples of how you've motivated teams and driven sales success in previous roles. Use numbers and results to back up your claims – it makes a strong impression!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Sales Manager - Health and Leisure Centre
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Manager role. Highlight your experience in membership management and sales, and don’t forget to showcase those excellent communication skills we’re looking for!
Showcase Your Leadership Skills: In your application, emphasise your ability to lead and motivate a team. Share specific examples of how you've empowered your team in the past and driven them towards success.
Demonstrate Customer Service Excellence: We want to see your passion for customer service! Include examples of how you’ve provided exceptional service and converted users into loyal members in your previous roles.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with one of the UK’s leading leisure operators.
How to prepare for a job interview at Flow Sports Personnel Ltd
✨Know Your Numbers
Before the interview, brush up on key performance indicators (KPIs) relevant to membership growth. Be ready to discuss how you've met or exceeded targets in previous roles, as this will show your potential employer that you understand the metrics that matter.
✨Showcase Your Leadership Style
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you motivated your team or improved their performance. This will help demonstrate your ability to empower others and drive results.
✨Customer Service is Key
Since the role emphasises excellent customer service, come equipped with anecdotes that highlight your experience in this area. Discuss how you've handled difficult situations or turned a negative experience into a positive one for customers.
✨Be Ready to Discuss Product Knowledge
Familiarise yourself with the services and facilities offered by the leisure centre. Being able to speak knowledgeably about their offerings will not only impress your interviewers but also show your genuine interest in the role and the company.
