At a Glance
- Tasks: Lead a dynamic team to boost membership growth and deliver exceptional customer service.
- Company: One of the UK's largest and most progressive leisure operators.
- Benefits: Competitive salary, career development, and a vibrant work environment.
- Other info: Opportunity to empower your team and develop expertise in a thriving leisure centre.
- Why this job: Join a passionate team and make a real impact in the fitness community.
- Qualifications: Experience in membership management or sales, with strong communication skills.
The predicted salary is between 30000 - 40000 € per year.
Our client is one of the UK’s largest and most progressive and dynamic leisure operators. They are currently recruiting for a Sales Membership Manager based at their leading facility in Daventry.
Leading a busy team, you will take an active lead in the growth of membership at the site.
What your role will be:
- Working at the facility, you will provide a line manager role supporting the Membership Advisors to maximize on every opportunity.
- Working to set KPIs and targets.
- You will meet with the team on a regular basis to monitor performance and ensure that the team are supported in line with our spirit values.
- You will manage the team with the philosophy to ensure that everyone’s a member.
- Looking at how our client can convert users to members.
- Developing a high level of customer service and ensuring excellence at all times.
- You will empower your team, ensuring they become subject matter experts with a supreme level of product knowledge on all aspects of the facilities and the customers' needs.
- This will include making sure administration and systems are kept up to date and compliant.
Your background:
The successful applicant will have experience of working within a Membership management or Sales manager or consultant background. You will need excellent communication skills as you will be required to liaise with external and internal customers/staff.
Sales Manager - Fitness Leisure Centre employer: Flow Sports Personnel Ltd
As one of the UK's largest and most progressive leisure operators, our client offers a vibrant work culture that prioritises employee development and teamwork. Located in Daventry, this role provides an opportunity to lead a dynamic team in a supportive environment, with a strong focus on customer service excellence and personal growth. Employees benefit from comprehensive training, competitive remuneration, and the chance to make a meaningful impact in the community through promoting health and fitness.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Manager - Fitness Leisure Centre
✨Tip Number 1
Network like a pro! Reach out to your connections in the fitness industry and let them know you're on the hunt for a Sales Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its values, especially their approach to customer service and membership growth. Be ready to share how your experience aligns with their goals and how you can lead a team to success.
✨Tip Number 3
Show off your skills! If you have any relevant achievements or metrics from previous roles, be sure to highlight them during interviews. Numbers speak volumes, especially when it comes to sales and membership growth.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to find and apply for the Sales Manager position. Plus, it shows you're serious about joining the team and helps us keep track of your application.
We think you need these skills to ace Sales Manager - Fitness Leisure Centre
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Sales Manager role. Highlight your experience in membership management and sales, and don’t forget to showcase your communication skills. We want to see how you can lead a team and drive growth!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific achievements that demonstrate your ability to meet KPIs and targets, and how you empower your team.
Showcase Your Customer Service Skills:Since customer service is key in this role, make sure to include examples of how you've developed high levels of customer service in your previous positions. We love to see how you’ve gone above and beyond for customers!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our dynamic team!
How to prepare for a job interview at Flow Sports Personnel Ltd
✨Know Your Numbers
Before the interview, brush up on key performance indicators (KPIs) relevant to sales and membership growth. Be ready to discuss how you've met or exceeded targets in previous roles, as this will show your potential employer that you understand the metrics that matter.
✨Showcase Your Leadership Style
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you empowered your team or improved their performance. This will demonstrate your ability to manage and motivate others, which is crucial for the Sales Manager role.
✨Customer Service Excellence
Since the role focuses on converting users to members, be prepared to talk about your approach to customer service. Share stories that highlight your commitment to providing an exceptional experience and how you've trained others to do the same.
✨Familiarise Yourself with the Facility
Research the leisure centre and its offerings before the interview. Understanding the facilities and services will allow you to speak confidently about how you can contribute to their success and align with their values, making you a more attractive candidate.
