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For Companies At a Glance
- Tasks: Lead a dynamic team to grow membership and enhance customer service.
- Company: One of the UK's largest and most progressive leisure operators.
- Benefits: Competitive salary, career development, and a vibrant work environment.
- Why this job: Make a real impact by empowering your team and driving membership growth.
- Qualifications: Experience in membership management or sales, with strong communication skills.
- Other info: Join a supportive culture focused on excellence and teamwork.
Our client is one of the UK's largest and most progressive and dynamic leisure operators. They are currently recruiting for a Membership Manager. Leading a busy team you will take an active lead in the growth of membership at their site, based at one of their leading sites in Kirkby in Ashfield, Nottinghamshire.
What your role will be:
- Working at the facility you will provide a line manager role supporting the Membership Advisors to maximize on every opportunity.
- Working to set KPIs and targets.
- You will meet with the team on a regular basis to monitor performance and ensure that the team are supported in line with our spirit values.
- You will manage the team with the philosophy to ensure that 'everyone’s a member.' Looking at how our client can convert users to members.
- Developing a high level of customer service and ensuring excellence at all times.
- You will empower your team, ensuring they become subject matter experts with a supreme level of product knowledge on all aspects of the facilities and the customers’ needs.
- This will include making sure administration and systems are kept up to date and compliant.
Your background:
- The successful applicant will have experience of working within a Membership management or Sales manager or consultant background.
- You will need excellent communication skills as you will be required to liaise with external and internal customers/staff.
- You will be able to demonstrate at interview your excellent customer service skills and experience.
- You will have experience getting the best out of your team and have experience motivating and driving a sales team to success.
Sales Manager employer: Flow Sports Personnel Ltd
Contact Detail:
Flow Sports Personnel Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and don’t be shy about letting people know you’re on the hunt for a Sales Manager role. You never know who might have the inside scoop on an opportunity.
✨Tip Number 2
Prepare for those interviews! Research the company and its values, especially their approach to customer service and team management. Be ready to share how your experience aligns with their goals and how you can help grow their membership base.
✨Tip Number 3
Showcase your leadership skills! During interviews, highlight specific examples of how you’ve motivated teams and driven sales success in the past. This will demonstrate that you’re not just a fit for the role, but a potential game-changer for their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Sales Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Manager role. Highlight your experience in membership management and sales, and don’t forget to showcase those excellent communication skills we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role. Mention how you can empower a team and drive sales success, aligning with our spirit values.
Showcase Your Achievements: When filling out your application, be sure to include specific examples of how you've motivated teams or improved customer service in previous roles. Numbers and results speak volumes!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you one step closer to joining our dynamic team!
How to prepare for a job interview at Flow Sports Personnel Ltd
✨Know Your Numbers
As a Sales Manager, you'll need to be familiar with KPIs and targets. Before the interview, brush up on relevant metrics from your previous roles. Be ready to discuss how you met or exceeded these targets and how you can apply that experience to help the team grow membership.
✨Showcase Your Leadership Style
Since you'll be leading a team, it's crucial to convey your leadership philosophy. Think about examples where you've empowered your team or turned around underperforming members. Share specific stories that highlight your ability to motivate and drive success.
✨Customer Service is Key
The role emphasises excellent customer service, so prepare to discuss your approach to ensuring customer satisfaction. Have examples ready that demonstrate how you've gone above and beyond for customers, and how you plan to instil that same level of service in your team.
✨Be Ready to Discuss Product Knowledge
Understanding the facilities and the needs of customers is vital. Research the company’s offerings and think about how you would ensure your team becomes experts in these areas. Be prepared to share strategies on how you would keep the team informed and engaged with product knowledge.
