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For Companies At a Glance
- Tasks: Lead a dynamic team to grow membership and enhance customer service.
- Company: One of the UK's largest and most progressive leisure operators.
- Benefits: Competitive salary, career development, and a vibrant work environment.
- Why this job: Make a real impact by empowering your team and driving membership growth.
- Qualifications: Experience in membership management or sales, with strong communication skills.
- Other info: Join a flagship site in Washington, Sunderland, with excellent career progression.
Our client is one of the UK\’s largest and most progressive and dynamic leisure operators. They are currently recruiting for a Membership Manager. Leading a busy team you will take an active lead in the growth of membership at their site, based at one of their flagship sites in Washington, Sunderland.
Submit your CV and any additional required information after you have read this description by clicking on the application button.
What your role will be
Working at the facility you will provide a line manager role supporting the Membership Advisors to maximize on every opportunity. Working to set KPIs and targets. You will meet with the team on a regular basis to monitor performance and ensure that the team are supported in line with our spirit values.
You will manage the team with the philosophy to ensure that \’everyone’s a member.’ Looking at how our client can convert users to members. Developing a high level of customer service and ensuring excellence at all times. You will empower your team, ensuring they become subject matter experts with a supreme level of product knowledge on all aspects of the facilities and the customers’ needs. This will include making sure administration and systems are kept up to date and compliant.
Your background
The successful applicant will have experience of working within a Membership management or Sales manager or consultant back ground. You will need excellent communication skills as you will be required to liaise with external and internal customers/staff. You will be able to demonstrate at interview your excellent customer service skills and experience. You will have experience getting the best out of your team and have experience motivating and driving a sales team to success
Sales Manager employer: Flow Sports Personnel Ltd
Contact Detail:
Flow Sports Personnel Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure industry and let them know you're on the hunt for a Sales Manager role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its values, especially their approach to customer service and membership growth. Be ready to share how your experience aligns with their goals and how you can empower a team to achieve success.
✨Tip Number 3
Show off your skills! If you have any relevant achievements or metrics from your previous roles, be sure to highlight them during interviews. Numbers speak volumes, especially when it comes to driving sales and managing teams.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Sales Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Manager role. Highlight your experience in membership management and sales, and don’t forget to showcase those excellent communication skills we’re looking for!
Showcase Your Achievements: When writing your application, include specific examples of how you've motivated teams or driven sales success in the past. We love seeing quantifiable achievements that demonstrate your impact!
Align with Our Values: Familiarise yourself with our spirit values and reflect them in your application. Show us how you empower your team and ensure everyone feels like a member – it’s all about that customer service excellence!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your CV and any additional information. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Flow Sports Personnel Ltd
✨Know Your Numbers
Before the interview, brush up on key performance indicators (KPIs) relevant to membership growth and sales. Be ready to discuss how you've met or exceeded targets in previous roles, as this will show your potential employer that you understand the metrics that matter.
✨Showcase Your Leadership Style
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you motivated your team or turned around underperformance. This will help demonstrate your ability to empower others and drive results.
✨Customer Service is Key
Since the role emphasises excellent customer service, be prepared to share stories that highlight your commitment to customer satisfaction. Discuss how you've handled difficult situations or gone above and beyond for customers to illustrate your dedication.
✨Research the Company Culture
Familiarise yourself with the company's spirit values and culture. During the interview, align your answers with these values to show that you're not just a fit for the role, but also for the company. This can set you apart from other candidates.
