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For Companies At a Glance
- Tasks: Manage daily operations, drive income targets, and ensure top-notch customer service.
- Company: One of the UK's largest and most progressive Leisure Centre operators.
- Benefits: Competitive salary, career development, and a fun work environment.
- Why this job: Lead a dynamic team and create an enjoyable atmosphere for customers and colleagues.
- Qualifications: Strong communication skills and IT knowledge; relevant qualifications needed.
- Other info: Flexible hours including evenings and weekends, with great growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Our client is one of the UK's largest and most progressive Leisure Centre operators. They are currently looking to recruit an Operations/Assistant Manager to join one of their flagship facilities based in the heart of St Albans, Hertfordshire.
The successful candidate will be responsible for driving income targets and financial KPIs, supporting health and safety, and driving operational excellence whilst supporting the development of the centre and the team. You will be in a senior management role supporting the General Manager in all aspects of the business.
We need an Operations Manager who will:
- Manage the day-to-day operations of the centre ensuring that the highest levels of customer service and safety are achieved.
- Lead on areas such as increasing activity and ensure all programming is working effectively.
- Be both a role model for the centre's team and make the centre a fun and friendly environment for both colleagues and customers alike.
- Have excellent verbal and written communication skills as well as a good understanding of IT.
- In the absence of the General Manager, step up to the role as needed.
NPLQ, PPO, FAW qualifications are required but will need to be achieved within a set timescale if not qualified. This position will involve day, evening and weekend work, including public holidays.
Operations Manager - Sports and Leisure Centre in Saint Albans employer: Flow Sports Personnel Ltd
Contact Detail:
Flow Sports Personnel Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager - Sports and Leisure Centre in Saint Albans
✨Tip Number 1
Network like a pro! Reach out to your connections in the sports and leisure industry. Attend local events or join online forums where you can meet people who work at leisure centres. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your experience in managing operations and driving financial targets. Use specific examples to demonstrate how you've made a positive impact in previous roles.
✨Tip Number 3
Be proactive! If you see a job that fits, don’t just wait for the application window to open. Reach out directly to the hiring manager or HR team through LinkedIn or email. Express your interest and ask about the role – it shows initiative!
✨Tip Number 4
Keep it fun and friendly! When you’re interviewing, remember to let your personality shine through. The leisure centre environment thrives on positivity, so show them you can be both professional and approachable. And don’t forget to apply through our website for the best chances!
We think you need these skills to ace Operations Manager - Sports and Leisure Centre in Saint Albans
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Manager role. Highlight your experience in managing operations, driving income targets, and ensuring customer service excellence. We want to see how you can bring your unique skills to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've led teams and improved operations in previous positions. We love a good story!
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Keep your language clear and concise, and don’t forget to proofread for any typos. We appreciate attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our fantastic team!
How to prepare for a job interview at Flow Sports Personnel Ltd
✨Know Your Centre
Before the interview, do your homework on the leisure centre. Familiarise yourself with their services, community involvement, and any recent news. This will not only show your genuine interest but also help you tailor your answers to align with their values and goals.
✨Showcase Your Leadership Skills
As an Operations Manager, you'll need to demonstrate strong leadership. Prepare examples from your past experiences where you've successfully led a team, improved customer service, or driven operational excellence. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Understand Financial KPIs
Since driving income targets is key for this role, brush up on financial KPIs relevant to leisure centres. Be ready to discuss how you've previously managed budgets or increased revenue in your past roles. This will show that you understand the business side of operations.
✨Communicate Clearly and Confidently
Excellent communication skills are a must for this position. Practice articulating your thoughts clearly and confidently. You might even want to prepare a few questions to ask the interviewer about the centre's future plans or team dynamics, which can further showcase your engagement.
