At a Glance
- Tasks: Lead a dynamic food and beverage team in a vibrant leisure centre environment.
- Company: Join one of the UK's largest and most progressive Leisure Centre operators.
- Benefits: Competitive salary, career growth, and a fun work atmosphere.
- Why this job: Make a real impact on customer experiences while developing your leadership skills.
- Qualifications: Minimum 18 months experience in hospitality with strong leadership abilities.
- Other info: Exciting opportunity to manage diverse F&B operations in a lively setting.
The predicted salary is between 36000 - 60000 £ per year.
Our client is one of the UK's largest and most progressive Leisure Centre operators. They are currently looking to recruit a F&B Manager to join one of their flagship sites, based in St Albans.
Main Objective:
To ensure that F&B services meet the requirements of the organisation and customers and that all resources are deployed in an efficient, cost effective and safe manner. Ensuring all policies and procedures are followed, monitored and recorded.
Responsibilities:
- Ensure the catering team and facilities are managed daily so that there are no more than 10 customer complaints per month and by meeting and greeting customers within the first 30 seconds of them entering our facility.
- Ensure the team are trained, developed and monitored while promoting food and beverage offerings to our clients, members and visitors by upselling and ensuring no waiting times of over 5 minutes.
- Responsible for operating a till within departmental procedures.
- Complete rotas and costed rotas in line with your budget.
- Responsible for the running of the F&B operation and all associated areas within the leisure centre, such as café, restaurant, hospitality, kitchen, stores, back-of-house, bars, and the Quality Management System (EQMS).
- Ensure through appropriate colleagues that all equipment used within the F&B operation is maintained, stored, cleaned and up to company standards. To ensure all hire equipment is checked in and re-checked on its departure. To ensure all vending equipment is checked in, maintained and re-checked on its departure.
- Where appropriate, the ordering, storage, production and service of all food and beverages, vending, light equipment, laundry, disposable and cleaning materials. This should also include wastage records and china stock breakage controls. To complete and check weekly and monthly stock takes. To control cost and GP’s, every new product to be inputted and GP cost and sales sheet to achieve GP for your unit.
We are looking for dynamic and engaging leaders, with a minimum of 18 months experience within hospitality operations. We are ideally looking for candidates with supervisory and team leadership experience, with the ability to manage multi-use F&B operations.
Food And Beverage Manager in Saint Albans employer: Flow Sports Personnel Ltd
Contact Detail:
Flow Sports Personnel Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food And Beverage Manager in Saint Albans
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who work in leisure centres. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for food and beverage management shine through. Share stories about how you've handled customer complaints or trained your team – it’ll make you memorable!
✨Tip Number 3
Be proactive! If you see a job you like on our website, don’t just apply – follow up with a quick email or call. It shows you're genuinely interested and can help you stand out from the crowd.
✨Tip Number 4
Research the company! Before any interview, dive into their values and recent news. This way, you can tailor your answers to show how you fit into their culture and can help them achieve their goals.
We think you need these skills to ace Food And Beverage Manager in Saint Albans
Some tips for your application 🫡
Show Your Passion for F&B: When writing your application, let your enthusiasm for food and beverage shine through! Share any relevant experiences that highlight your love for the industry and how you can bring that energy to our team.
Tailor Your CV: Make sure your CV is tailored to the Food and Beverage Manager role. Highlight your supervisory experience and any specific achievements in hospitality operations that align with what we're looking for at StudySmarter.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to see your qualifications and experiences. We appreciate a well-structured application!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, we love seeing candidates who follow our process!
How to prepare for a job interview at Flow Sports Personnel Ltd
✨Know Your F&B Operations
Make sure you brush up on your knowledge of food and beverage operations. Understand the key responsibilities of a Food and Beverage Manager, such as managing customer complaints and ensuring efficient service. Be ready to discuss how you would handle specific scenarios that may arise in a busy leisure centre.
✨Showcase Your Leadership Skills
Since they’re looking for dynamic leaders, prepare examples of how you've successfully trained and developed a team in the past. Think about times when you’ve motivated staff or improved service standards, and be ready to share these stories during the interview.
✨Demonstrate Your Financial Acumen
Familiarise yourself with budgeting and cost control, as these are crucial for the role. Be prepared to discuss how you’ve managed rotas and controlled costs in previous positions. You might even want to bring along some examples of how you’ve achieved good GP margins in your past roles.
✨Engage with Customer Service Scenarios
Customer satisfaction is key in this role, so think about how you would greet customers and handle complaints. Prepare to role-play a few scenarios where you might need to resolve issues quickly and effectively, ensuring that you keep the customer experience at the forefront of your approach.