At a Glance
- Tasks: Lead a dynamic F&B team and ensure top-notch service in a vibrant leisure centre.
- Company: Join one of the UK's largest and most progressive Leisure Centre operators.
- Benefits: Competitive salary, career growth, and a fun work environment.
- Why this job: Make a real impact on customer experiences while developing your leadership skills.
- Qualifications: Minimum 18 months experience in hospitality with strong leadership abilities.
- Other info: Exciting opportunity to manage diverse F&B operations in a lively setting.
The predicted salary is between 30000 - 42000 £ per year.
Our client is one of the UK's largest and most progressive Leisure Centre operators. They are currently looking to recruit a F&B Manager to join one of their flagship sites, based in St Albans.
Main Objective:
To ensure that F&B services meet the requirements of the organisation and customers and that all resources are deployed in an efficient, cost effective and safe manner. Ensuring all policies and procedures are followed, monitored and recorded.
Responsibilities:
- Ensure the catering team and facilities are managed daily so that there are no more than 10 customer complaints per month and by meeting and greeting customers within the first 30 seconds of them entering our facility.
- Ensure the team are trained, developed and monitored while promoting food and beverage offerings to our clients, members and visitors by upselling and ensuring no waiting times of over 5 minutes.
- Responsible for operating a till within departmental procedures.
- Complete rotas and costed rotas in line with your budget.
- Responsible for the running of the F&B operation and all associated areas within the leisure centre, such as café, restaurant, hospitality, kitchen, stores, back-of-house, bars, and the Quality Management System (EQMS).
- Ensure through appropriate colleagues that all equipment used within the F&B operation is maintained, stored, cleaned and up to company standards. To ensure all hire equipment is checked in and re-checked on its departure. To ensure all vending equipment is checked in, maintained and re-checked on its departure.
- Where appropriate, the ordering, storage, production and service of all food and beverages, vending, light equipment, laundry, disposable and cleaning materials. This should also include wastage records and china stock breakage controls. To complete and check weekly and monthly stock takes. To control cost and GP’s, every new product to be inputted and GP cost and sales sheet to achieve GP for your unit.
We are looking for dynamic and engaging leaders, with a minimum of 18 months experience within hospitality operations. We are ideally looking for candidates with supervisory and team leadership experience, with the ability to manage multi-use F&B operations.
F&B Manager - Leisure Centre in Saint Albans employer: Flow Sports Personnel Ltd
Contact Detail:
Flow Sports Personnel Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land F&B Manager - Leisure Centre in Saint Albans
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure and hospitality industry. Attend local events or join online groups where you can meet people who might know about job openings. Remember, it’s all about who you know!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their F&B operations and think of ways you can contribute to improving customer satisfaction. Show them you’re not just another candidate, but someone who genuinely cares about their success.
✨Tip Number 3
Practice your pitch! You never know when you’ll bump into someone from the company. Have a quick summary of your experience and what you can bring to the F&B Manager role ready to go. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace F&B Manager - Leisure Centre in Saint Albans
Some tips for your application 🫡
Show Your Passion for F&B: When writing your application, let your enthusiasm for food and beverage shine through! Share any relevant experiences that highlight your love for the industry and how you can bring that energy to our leisure centre.
Tailor Your CV: Make sure your CV is tailored to the F&B Manager role. Highlight your supervisory experience and any specific achievements in hospitality operations that align with the responsibilities listed in the job description.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to see your key skills and experiences. Remember, we want to know how you can help us meet our goals!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at our flagship site in St Albans!
How to prepare for a job interview at Flow Sports Personnel Ltd
✨Know Your F&B Operations
Make sure you brush up on your knowledge of food and beverage operations. Understand the key responsibilities of a F&B Manager, especially in a leisure centre setting. Be ready to discuss how you would handle customer complaints and ensure efficient service.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience. Talk about how you've trained and developed teams in the past, and how you’ve successfully managed staff to meet operational goals. This is crucial for demonstrating your fit for the role.
✨Understand Cost Control
Familiarise yourself with cost control measures and how they apply to F&B operations. Be prepared to discuss your experience with budgeting, stock management, and maintaining profit margins. This will show that you can manage resources effectively.
✨Engage with Customer Service Scenarios
Think of specific scenarios where you’ve excelled in customer service. Be ready to explain how you would greet customers and handle any issues that arise. This is key for ensuring a positive experience in a leisure centre environment.