At a Glance
- Tasks: Lead customer service across multiple sites and drive transformational change.
- Company: Join a vibrant, supportive organisation committed to employee welfare.
- Benefits: Competitive salary, excellent benefits, and opportunities for professional growth.
- Other info: Ideal for dynamic individuals ready to shape a customer-first culture.
- Why this job: Make a real impact by enhancing customer experience and driving performance.
- Qualifications: Proven leadership in multi-site customer service and a focus on results.
The predicted salary is between 40000 - 50000 £ per year.
Ready to elevate your career with a role offering a competitive salary and excellent benefits?
Join our clients vibrant and supportive environment.
Our market-leading client seeks a standout Regional Customer Relations Manager to enhance Customer Service in the East Region.
As an Investors in People organisation, they are dedicated to safeguarding and promoting welfare for all.
Role Profile A high-impact role suited for a dynamic individual focused on accountability and continuous improvement.
You will set standards, influence strategy, and build a future-ready service culture, driving performance and growth.
Provide strategic and operational leadership across multiple sites.
Ensure high standards, improve enquiry management, and meet regional KPIs.
Ideal for someone who excels in creating a customer-first culture and transformational change.
Position
Requirements: Key skills and experience: - Proven multi-site Customer Service leadership - Delivering transformational change - Identifying and converting up-selling opportunities - Organised daily routines for outcomes - Driving and improving KPIs - Leading digital transformation initiatives - Implementing 12-month business and training plans - Building partnerships with Sales, Retail, and Operations - Enhancing enquiry response and member experience - Ensuring process consistency - Collaborative, commercially aware, results-focused - Translating data...
Regional Customer Service Manager employer: Flow Sports Personnel Ltd
Join a vibrant and supportive team as a Front of House Manager in our wellness-focused spa, where exceptional hospitality is at the heart of everything we do. We offer a dynamic work environment that encourages personal growth and development, with opportunities for leadership and innovation in service delivery. Located in a serene setting, our company prioritises employee well-being and fosters a culture of collaboration, ensuring you thrive both professionally and personally.
