At a Glance
- Tasks: Lead the bowling centre, ensuring a fun and safe environment for customers and staff.
- Company: Join a financially stable business with exciting growth plans and a focus on development.
- Benefits: Competitive salary, bonuses, discounts, and flexible working hours.
- Other info: Enjoy free bowling, ongoing training, and well-being support.
- Why this job: Fast-track your career to General Manager while making a real impact in a dynamic environment.
- Qualifications: 18 months in customer-facing management, passion for coaching, and a drive for success.
The predicted salary is between 36500 - 36500 £ per year.
Are you an ambitious manager looking for a highly autonomous role, where you will take accountability for the centre in the absence of the General Manager? Are you looking for an employer that will invest in you and develop you to a General Manager within twelve to eighteen months? Are you looking for a business that is financially stable and has very exciting growth plans?
As a Deputy Manager for our client, you will be at the very centre of the customer and team experience. We are looking for a Deputy Manager with a strong focus on people management, development and somebody who has the capacity to progress onto the company's General Manager in Waiting programme. The role is varied, exciting and challenging. Your responsibilities will range from coaching and mentoring the team on shift, to ensuring the centre is a safe and fun environment for customers. You will be hands-on across all areas of the busy centre.
Within our client's fast-paced, dynamic world, Deputy Managers are trained across all areas of the centre to support the effective operation of their business. You will support the General Manager with back of house duties, as well as running an exceptional operation front of house. You will be responsible for delivering financial targets and service standards.
To be successful you should have:
- a minimum of eighteen months experience in a customer-facing management role ideally within the leisure, hospitality, or retail industry
- evidence of delivering on financial targets, driving business and sales
- a passion for people including experience of coaching and developing your team
- be fanatical about customer service
- have ambition for success
- be willing to work nights and weekends
Join our client as an Assistant Manager, in return you’ll get:
- an excellent salary as well as the opportunity to earn an extra £1 per hour, paid to you every month as part of our monthly bonus scheme
- 40-hour contract, plus additional pay for any extra shifts you work
- the opportunity to earn an outperformance bonus, you will be given a share of your centre profits once you hit target – paid half yearly
- 50% off food when you are working
- optional pension plan
- 28 days holiday
- earn additional days holiday with length of service, up to five days
- one in four weekends off
- ongoing training and development, with the opportunity to fast track your career
- free bowling / golf game vouchers every month
- 30% discount off food and drink for you and up to five friends
- access to our clients Employee Assistance Programme (EAP) for you and your family
- well-being training to support you in the workplace
- opportunity to join the healthcare cash plan
- financial long service awards
- a £15 donation to Barnardo’s when you complete your induction
- enhanced maternity, paternity, adoption, and shared parental leave benefits
- flexible working, allowing you to have the perfect work life blend
Deputy General Manager - Bowling Centre in Oxford employer: Flow Sports Personnel Ltd
Join a dynamic and financially stable bowling centre that prioritises employee development and offers a clear pathway to becoming a General Manager within 12 to 18 months. With a strong focus on people management, you will thrive in a supportive work culture that values customer service and team collaboration, while enjoying competitive benefits such as a monthly bonus scheme, generous holiday allowance, and ongoing training opportunities. Experience a rewarding career where your contributions are recognised and celebrated, all within a fun and engaging environment.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy General Manager - Bowling Centre in Oxford
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure and hospitality industry. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to people management and customer service. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your passion for customer service during interviews. Share specific examples of how you've gone above and beyond for customers in previous roles. This will help you stand out as a candidate who truly cares.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Deputy General Manager - Bowling Centre in Oxford
Some tips for your application 🫡
Show Your Passion for People:Make sure to highlight your experience in coaching and developing teams. We love candidates who are fanatical about customer service, so share examples of how you've gone above and beyond for both customers and your team.
Be Specific About Your Achievements:When discussing your past roles, focus on specific financial targets you've met or exceeded. We want to see how you've driven business and sales, so numbers and results will really make your application stand out.
Tailor Your Application:Don’t just send a generic CV and cover letter. Take the time to tailor your application to our Deputy General Manager role. Use the job description as a guide and reflect on how your skills and experiences align with what we’re looking for.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us that you’re serious about joining our team!
How to prepare for a job interview at Flow Sports Personnel Ltd
✨Know the Business Inside Out
Before your interview, make sure you research the bowling centre and its operations. Understand their financial targets, customer service standards, and growth plans. This will not only show your enthusiasm but also help you answer questions more effectively.
✨Showcase Your People Skills
As a Deputy General Manager, people management is key. Prepare examples of how you've successfully coached and developed your team in previous roles. Highlight your passion for customer service and how you've created a positive environment for both staff and customers.
✨Demonstrate Financial Acumen
Be ready to discuss your experience with delivering financial targets. Bring specific examples of how you've driven business and sales in past positions. This will reassure them that you can handle the financial responsibilities of the role.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to manage a busy centre. Think about challenges you've faced in previous roles and how you overcame them. This will help you illustrate your hands-on approach and readiness for the dynamic environment.
