At a Glance
- Tasks: Deliver five-star spa treatments and create memorable experiences for guests.
- Company: Award-winning leisure resort on the stunning Isle of Arran.
- Benefits: Free leisure membership, exclusive discounts, tips share, and training opportunities.
- Other info: Enjoy modern live-in accommodation and a fun, creative work environment.
- Why this job: Join a passionate team and enhance your skills with luxurious ishga products.
- Qualifications: HND/NVQ level 3 in Beauty Therapy and spa experience required.
The predicted salary is between 24000 - 30000 € per year.
Our client runs a multi award winning leisure resort based on the Picturesque Isle of Arran. They are looking for passionate therapists with enthusiasm & personality to complement their existing beauty therapy team.
About the role
We are looking for an experienced and passionate Spa Therapist to join our clients award winning spa team. They are proud to work with a luxurious skincare brand ishga to deliver luxurious treatments and memorable experiences to their guests.
In this role you will:
- Reassure guests that they are in safe hands and deliver five-star service from their arrival at the spa to their departure.
- Perform all core treatments to the highest standard, following brand-specific routines and requirements.
- Actively maintain a good knowledge of spa services and products and take part in ongoing training activities within the spa.
- Upsell treatments and retail products wherever possible to increase sales.
- Be responsible for completing any other tasks and duties that may be deemed necessary as requested by the Senior Therapist and Spa Manager.
To be a good fit for this role you will:
- Have completed an HND/ NVQ level 3 in Beauty Therapy (or equivalent qualification).
- Be confident to do all aspects of beauty confidently from massages and facials to waxing and pedicures.
- Have previous experience working in a Spa environment.
- Ideally, you will previously have worked with ishga products - Desirable.
Our client offers their therapists comprehensive in-house training throughout their careers including the opportunity to complete certified ishga training.
The organisation offers a wide range of exclusive team member benefits including:
- Full Leisure Membership with unlimited access to the swimming pools, thermal suites, well equipped gym and multi-purpose game hall.
- Free bike hire.
- Exclusive resort discounts.
- Share of resort tips (paid monthly).
- Employee wellbeing and assistance programme.
- Team and social activities.
- Long service benefits.
- Referral scheme.
- Training and development opportunities.
- Modern live-in accommodation available.
- Free uniform.
Our clients team are Awesome; displaying professionalism, honesty and a fun and creative manner in everything they do. Everyone's passion and personality is what makes them an award winning team.
Lux Spa Therapist: Five-Star Service & ishga Perks employer: Flow Sports Personnel Ltd
Join our award-winning spa team on the stunning Isle of Arran, where your passion for beauty therapy will be nurtured in a supportive and vibrant work culture. We offer extensive training opportunities, including certified ishga training, alongside exclusive benefits such as full leisure membership, resort discounts, and a focus on employee wellbeing. Experience a workplace that values professionalism, creativity, and camaraderie, making every day rewarding and enjoyable.
StudySmarter Expert Advice🤫
We think this is how you could land Lux Spa Therapist: Five-Star Service & ishga Perks
✨Tip Number 1
Get to know the spa and its vibe! Before your interview, spend some time researching the resort and its services. This way, you can show off your enthusiasm and knowledge about ishga products and the treatments they offer.
✨Tip Number 2
Practice your five-star service skills! Think about how you would reassure guests and create memorable experiences. Role-play with a friend or family member to get comfortable with delivering top-notch customer service.
✨Tip Number 3
Show off your personality! The team is looking for passionate therapists who can bring their unique flair to the role. Be yourself during the interview and let your enthusiasm shine through.
✨Tip Number 4
Apply through our website! We want to make it easy for you to join our awesome team. Plus, applying directly shows your commitment and interest in the position. Don’t miss out on this fantastic opportunity!
We think you need these skills to ace Lux Spa Therapist: Five-Star Service & ishga Perks
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm shine through in your application! We want to see how much you love beauty therapy and working with clients. Share your experiences and what makes you excited about joining our award-winning team.
Tailor Your CV:Make sure your CV highlights your relevant experience, especially in spa environments. We’re looking for therapists who can confidently perform a range of treatments, so don’t forget to mention any specific skills or qualifications that match the job description.
Craft a Personal Cover Letter:Your cover letter is your chance to connect with us on a personal level. Tell us why you want to work with our luxurious skincare brand, ishga, and how you can contribute to delivering five-star service to our guests.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re keen to join our awesome team!
How to prepare for a job interview at Flow Sports Personnel Ltd
✨Know Your Treatments
Make sure you brush up on the core treatments you'll be performing, especially those specific to ishga products. Being able to discuss these confidently will show your passion and expertise, which is exactly what they’re looking for.
✨Showcase Your Personality
This role is all about providing five-star service, so let your enthusiasm shine through during the interview. Share personal stories that highlight your customer service skills and how you create memorable experiences for guests.
✨Research the Spa
Familiarise yourself with the resort and its offerings. Knowing about their exclusive team member benefits and training opportunities can help you ask insightful questions, showing that you’re genuinely interested in being part of their award-winning team.
✨Practice Upselling
Since upselling is part of the role, think of ways you can naturally incorporate this into your conversations. Prepare examples of how you've successfully upsold treatments or products in the past, as this will demonstrate your sales acumen.
