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- Tasks: Oversee daily operations, ensuring safety and exceptional customer service at our leisure centre.
- Company: Join one of the UK's largest leisure and sports centre operators.
- Benefits: Gain valuable experience, develop leadership skills, and enjoy a vibrant work environment.
- Other info: Flexible hours with opportunities for growth and development.
- Why this job: Make a difference in your community while leading a passionate team.
- Qualifications: Experience in aquatics and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Our client is one of the UK's largest and leading Leisure/Sports Centre operators. They are currently looking to recruit a Duty Manager at their leading site, based in Berkhamsted. The successful candidate will be responsible for supporting the day to day operations of the centre, overseeing health and safety, driving customer service excellence and supporting the team.
Responsibilities:
- Ideally have experience working in aquatics, especially swimming lessons at a supervisory or management level.
- Be able to lead and motivate a diverse team fully embracing our company values.
- Be focused on high customer service standards.
- Have excellent verbal, written and IT communication skills.
- Create an environment where colleagues can achieve their full potential.
- Manage cost control and drive income in all areas of the business.
- Demonstrate exceptional time management and deadline compliance.
Qualifications and Additional Information:
Please note the successful candidate will need to achieve their National Pool Lifeguard, First Aid at Work & Pool Plant Operators qualifications within a set timescale, if not already qualified. This position will involve day, evening and weekend work, including public holidays and will also require a DBS check prior to starting.
Leisure Centre Duty Manager employer: Flow Sports Personnel Ltd
Contact Detail:
Flow Sports Personnel Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leisure Centre Duty Manager
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent projects. This way, when you chat with them, you can show that you're not just another candidate but someone who genuinely cares about what they do.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Duty Manager role. You never know, they might even put in a good word for you!
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and team management. Think of examples from your past experiences that highlight your skills in these areas. We want you to shine!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Leisure Centre Duty Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Duty Manager role. Highlight your experience in aquatics and any supervisory roles you've held. We want to see how you can lead a team and drive customer service excellence!
Show Off Your Skills: In your cover letter, don’t just list your qualifications—show us how your skills match the job description. Talk about your communication skills and how you’ve created a positive environment for your colleagues in the past.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where necessary to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy and ensures your application goes directly to us. Don’t miss out on this opportunity!
How to prepare for a job interview at Flow Sports Personnel Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of aquatics and swimming lessons. Be ready to discuss your previous experience in managing teams and how you've ensured high customer service standards in the past.
✨Show Your Leadership Skills
Prepare examples of how you've motivated a diverse team. Think about specific situations where you’ve led by example or turned around a challenging situation, as this will demonstrate your ability to embrace the company values.
✨Communicate Clearly
Since excellent communication skills are key for this role, practice articulating your thoughts clearly. You might want to prepare answers to common interview questions and even ask a friend to conduct a mock interview with you.
✨Be Ready for Practical Questions
Expect questions that assess your time management and cost control abilities. Have some strategies in mind that you've used in the past to manage deadlines and drive income, as these will show your practical understanding of the role.