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For Companies At a Glance
- Tasks: Lead a dynamic team to grow membership and enhance customer service.
- Company: One of the UK's largest and most progressive leisure operators.
- Benefits: Competitive salary, career development, and a vibrant work environment.
- Why this job: Make a real impact by empowering your team and driving membership growth.
- Qualifications: Experience in membership management or sales, with strong communication skills.
- Other info: Join a supportive culture focused on excellence and teamwork.
The predicted salary is between 36000 - 60000 £ per year.
Our client is one of the UK's largest and most progressive and dynamic leisure operators. They are currently recruiting for a Membership Manager. Leading a busy team you will take an active lead in the growth of membership at their site, based at one of their leading sites in Kirkby in Ashfield, Nottinghamshire.
What your role will be:
- Working at the facility you will provide a line manager role supporting the Membership Advisors to maximize on every opportunity.
- Working to set KPIs and targets.
- You will meet with the team on a regular basis to monitor performance and ensure that the team are supported in line with our spirit values.
- You will manage the team with the philosophy to ensure that 'everyone’s a member.'
- Looking at how our client can convert users to members.
- Developing a high level of customer service and ensuring excellence at all times.
- You will empower your team, ensuring they become subject matter experts with a supreme level of product knowledge on all aspects of the facilities and the customers’ needs.
- This will include making sure administration and systems are kept up to date and compliant.
Your background:
- The successful applicant will have experience of working within a Membership management or Sales manager or consultant background.
- You will need excellent communication skills as you will be required to liaise with external and internal customers/staff.
- You will be able to demonstrate at interview your excellent customer service skills and experience.
- You will have experience getting the best out of your team and have experience motivating and driving a sales team to success.
Sales Manager in Kirkby in Ashfield employer: Flow Sports Personnel Ltd
Contact Detail:
Flow Sports Personnel Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Manager in Kirkby in Ashfield
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure industry and let them know you're on the hunt for a Sales Manager role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its values, especially their approach to customer service and team management. Be ready to share how your experience aligns with their goals and how you can help convert users to members.
✨Tip Number 3
Show off your leadership skills! During interviews, highlight specific examples of how you've motivated teams in the past. Talk about KPIs you've set and how you’ve driven your team to exceed targets – that’s what they want to hear!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged in the process.
We think you need these skills to ace Sales Manager in Kirkby in Ashfield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Manager role. Highlight your experience in membership management and sales, and don’t forget to showcase those excellent communication skills we’re looking for!
Showcase Your Achievements: When writing your application, be sure to include specific examples of how you've motivated teams and driven sales success in the past. We love seeing quantifiable achievements that demonstrate your impact!
Emphasise Customer Service: Since customer service is key in this role, make sure to highlight your experience in providing top-notch service. Share stories that illustrate how you’ve gone above and beyond to meet customer needs.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on the path to joining our dynamic team!
How to prepare for a job interview at Flow Sports Personnel Ltd
✨Know Your Numbers
Before the interview, brush up on key performance indicators (KPIs) relevant to membership growth. Be ready to discuss how you've met or exceeded targets in previous roles, as this will show your potential employer that you understand the metrics that matter.
✨Showcase Your Leadership Style
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you motivated your team or turned around underperformance. This will demonstrate your ability to empower others and drive results.
✨Customer Service is Key
Since the role focuses heavily on customer service, come equipped with stories that highlight your experience in providing excellent service. Discuss how you've handled difficult situations or gone above and beyond for customers to illustrate your commitment to excellence.
✨Research the Company Culture
Familiarise yourself with the company's spirit values and culture. During the interview, align your answers with these values to show that you're not just a fit for the role, but also for the company. This can set you apart from other candidates.
