At a Glance
- Tasks: Lead a dynamic team to grow memberships and enhance customer service.
- Company: One of the UK's largest and most progressive leisure operators.
- Benefits: Competitive salary, career development, and a vibrant work environment.
- Other info: Join a supportive culture focused on excellence and customer satisfaction.
- Why this job: Make a real impact in a fun, energetic setting while empowering your team.
- Qualifications: Experience in membership management or sales, with strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Our client is one of the UK’s largest and most progressive and dynamic leisure operators. They are currently recruiting for a Sales Membership Manager based at their leading multi-use sports and leisure facility in Swanley.
Leading a busy team, you will take an active lead in the growth of membership at the site.
What your role will be:
- Provide a line manager role supporting the Membership Advisors to maximize on every opportunity.
- Work to set KPIs and targets.
- Meet with the team on a regular basis to monitor performance and ensure that the team are supported in line with our spirit values.
- Manage the team with the philosophy to ensure that everyone’s a member.
- Look at how our client can convert users to members.
- Develop a high level of customer service and ensure excellence at all times.
- Empower your team, ensuring they become subject matter experts with a supreme level of product knowledge on all aspects of the facilities and the customers' needs.
- Ensure administration and systems are kept up to date and compliant.
Your background:
The successful applicant will have experience of working within a Membership management or Sales manager or consultant background. You will need excellent communication skills as you will be required to liaise with external and internal customers/staff.
Sales Membership Manager in Kent employer: Flow Sports Personnel Ltd
As one of the UK's largest and most progressive leisure operators, our client offers a vibrant work culture that prioritises employee growth and development. Located in Swanley, this role as Sales Membership Manager not only provides competitive benefits but also fosters a supportive environment where team members are empowered to excel and deliver exceptional customer service. Join a dynamic team dedicated to transforming users into lifelong members while enjoying the unique advantages of working in a leading multi-use sports and leisure facility.
