At a Glance
- Tasks: Lead a dynamic team to boost membership growth and deliver exceptional customer service.
- Company: Join one of the UK's largest and most progressive leisure operators.
- Benefits: Competitive salary, career development, and a vibrant work environment.
- Other info: Opportunity for personal growth in a supportive and energetic atmosphere.
- Why this job: Make a real impact in a thriving fitness community while empowering your team.
- Qualifications: Experience in membership management or sales, with strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Our client is one of the UK’s largest and most progressive and dynamic leisure operators. They are currently recruiting for a Sales Membership Manager based at their leading multi-use sports and leisure facility in Swanley.
Leading a busy team, you will take an active lead in the growth of membership at the site.
What your role will be:
- Provide a line manager role supporting the Membership Advisors to maximize on every opportunity.
- Work to set KPIs and targets.
- Meet with the team on a regular basis to monitor performance and ensure that the team are supported in line with our spirit values.
- Manage the team with the philosophy to ensure that everyone’s a member.
- Look at how our client can convert users to members.
- Develop a high level of customer service and ensure excellence at all times.
- Empower your team, ensuring they become subject matter experts with a supreme level of product knowledge on all aspects of the facilities and the customers' needs.
- Ensure administration and systems are kept up to date and compliant.
Your background:
The successful applicant will have experience of working within a Membership management or Sales manager or consultant background. You will need excellent communication skills as you will be required to liaise with external and internal customers/staff.
Sales Manager - Fitness Centre in Kent employer: Flow Sports Personnel Ltd
As one of the UK's largest and most progressive leisure operators, our client offers a vibrant work culture that prioritises employee growth and development. Located in Swanley, this role as Sales Manager at a leading multi-use sports and leisure facility provides an opportunity to lead a dynamic team while fostering a high level of customer service and engagement. With a commitment to excellence and a supportive environment, employees are empowered to thrive and make a meaningful impact in the community.
