At a Glance
- Tasks: Lead a dynamic team, ensuring top-notch customer experiences in a fun environment.
- Company: Join a financially stable business with exciting growth plans in leisure hospitality.
- Benefits: Competitive salary, monthly bonuses, 50% off food, and flexible working hours.
- Why this job: Make a real impact while developing your career in a fast-paced, supportive environment.
- Qualifications: Management experience in customer-facing roles and a passion for service excellence.
- Other info: Ongoing training, free games, and well-being support to enhance your work-life balance.
The predicted salary is between 36000 - 60000 £ per year.
Are you a highly motivated and ambitious manager? Are you looking for an employer that will invest in you and develop your career further? Are you looking for a business that is financially stable and has very exciting growth plans? If so, then look no further!
As an Assistant Manager for our client, you will be at the very centre of the customer and team experience, ensuring that your centre has the best standards and service in the industry. The role is varied, exciting and challenging. Your responsibilities will range from coaching and mentoring the team on shift, to ensuring the centre is a safe and fun environment for customers. You will be hands on across all areas of the busy centre.
Within our client's fast-paced, dynamic world, Assistant Managers are trained across all areas of the centre to support the effective operation of their business. You will support the General Manager with back of house duties, as well as running an exceptional operation front of house. You will be responsible for delivering financial targets and service standards.
To be successful you should have:
- a minimum of twelve months’ management experience in a fast paced, customer-facing environment ideally within the leisure, hospitality, or retail industry
- be passionate about customer service
- evidence of inspiring and developing large teams
- be willing to work nights and weekends
- have ambition for success
Join our client as an Assistant Manager, in return you’ll get:
- an excellent salary as well as the opportunity to earn an extra £1 per hour, paid to you every month as part of our monthly bonus scheme
- 40-hour contract, plus additional pay for any extra shifts you work
- the opportunity to earn an outperformance bonus, you will be given a share of your centre profits once you hit target – paid half yearly
- 50% off food when you are working
- optional pension plan
- 28 days holiday
- earn additional days holiday with length of service, up to five days
- one in four weekends off
- ongoing training and development, with the opportunity to fast track your career
- free bowling / golf game vouchers every month
- 30% discount off food and drink for you and up to five friends
- access to our clients Employee Assistance Programme (EAP) for you and your family
- well-being training to support you in the workplace
- opportunity to join the healthcare cash plan
- financial long service awards
- a £15 donation to Barnardo’s when you complete your induction
- enhanced maternity, paternity, adoption, and shared parental leave benefits
- flexible working, allowing you to have the perfect work life blend
Assistant Manager - Leisure Hospitality in Hampshire employer: Flow Sports Personnel Ltd
Contact Detail:
Flow Sports Personnel Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager - Leisure Hospitality in Hampshire
✨Tip Number 1
Network like a pro! Get out there and connect with people in the leisure and hospitality industry. Attend events, join online forums, or even hit up local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, whether it's at a job fair or an interview, let your passion for customer service shine through. Share stories about how you've inspired and developed teams in the past – it’ll make you stand out!
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to companies you admire, like our client, and express your interest in working with them. A little initiative can go a long way in landing that dream role.
✨Tip Number 4
Apply through our website! We’ve got all the latest job openings listed, and applying directly can give you a better chance of getting noticed. Plus, it shows you’re serious about joining the team and ready to dive into the exciting world of leisure hospitality.
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, make sure to highlight your passion for customer service. We want to see how you've gone above and beyond in previous roles to create memorable experiences for customers.
Highlight Your Management Experience: Don’t forget to showcase your management experience! We’re looking for someone with at least twelve months in a fast-paced environment, so share specific examples of how you’ve inspired and developed teams.
Tailor Your Application: Make your application stand out by tailoring it to the role. Use keywords from the job description and relate your skills and experiences directly to what we’re looking for in an Assistant Manager.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Flow Sports Personnel Ltd
✨Know Your Stuff
Before the interview, make sure you understand the leisure hospitality industry inside out. Research the company’s values, mission, and recent developments. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll be expected to inspire and develop a team. Prepare examples of how you've successfully managed teams in the past, focusing on coaching and mentoring. Use specific situations where you turned challenges into successes.
✨Demonstrate Customer Passion
Customer service is key in this role. Be ready to discuss your approach to delivering exceptional service. Share stories that highlight your commitment to creating a safe and enjoyable environment for customers, as well as how you handle difficult situations.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company’s growth plans, team dynamics, or training opportunities. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.