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- Tasks: Lead a busy centre, ensuring a fun and safe environment for team and customers.
- Company: Join a financially stable business with exciting growth plans and a commitment to employee development.
- Benefits: Enjoy autonomy, career development opportunities, and the chance to share in the centre's success.
- Why this job: Make a real impact while coaching and inspiring your team in a dynamic, fast-paced setting.
- Qualifications: Minimum 18 months as a hands-on General Manager in leisure, hospitality, or retail required.
- Other info: Must be flexible to work nights and weekends.
The predicted salary is between 36000 - 60000 £ per year.
Are you an ambitious General Manager looking for a highly autonomous role, with the power to really shape and influence the business? Are you looking for an employer that will heavily invest in you, and provide copious opportunities to develop your career further? Are you looking for a business that is financially stable and has very exciting growth plans? If so, then look no further!
As a General Manager for our client's organisation, you will be responsible for running one of their busy centres. You will create a safe, fun, and vibrant environment for your team and customers. You will enjoy the freedom to make a real impact driving the financial and commercial performance of your business, across all four revenue streams (Food, Drink, Amusements and Bowling/Golf). You will be fully accountable for delivering all areas of your budget and KPIs, driving the profit performance of your centre and have the opportunity to share in the success.
Within our client's fast-paced, dynamic world, General Managers coach, lead, motivate and inspire their team to deliver outstanding service that delights our customers and keeps them coming back for more.
To be successful you should have:
- a minimum of eighteen months experience as a hands-on General Manager ideally within the leisure, hospitality, or retail industry
- a relentless approach to delivering the best operational standards in the industry
- evidence of optimising sales and performance of a business unit
- a passion for people, with evidence of coaching, developing, and progressing your team
- an empathetic and compassionate approach
- resilience, flexibility, and adaptability, to fit in with our fast-paced environment
- be willing to work nights and weekends
General Manager employer: Flow Sports Personnel Ltd
Contact Detail:
Flow Sports Personnel Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Network with professionals in the leisure and hospitality industry. Attend industry events or join relevant online forums to connect with current General Managers and learn about their experiences. This can provide you with valuable insights and potentially lead to referrals.
✨Tip Number 2
Research the company thoroughly before your interview. Understand their values, mission, and recent developments. This will not only help you tailor your responses but also demonstrate your genuine interest in the role and the organisation.
✨Tip Number 3
Prepare specific examples of how you've successfully managed teams and improved operational standards in your previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showcasing your leadership skills and results-driven approach.
✨Tip Number 4
Showcase your passion for people management during the interview. Discuss your coaching and development strategies, and how you've positively impacted team morale and performance. This will highlight your fit for a role that requires strong leadership and empathy.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience as a General Manager, particularly in the leisure, hospitality, or retail sectors. Emphasise your achievements in optimising sales and performance, and include specific examples of how you've coached and developed your team.
Craft a Compelling Cover Letter: In your cover letter, express your passion for creating a vibrant environment for both team members and customers. Discuss your approach to leadership and how you plan to drive financial performance across all revenue streams. Be sure to mention your willingness to work nights and weekends.
Showcase Your Leadership Skills: Provide concrete examples of how you've motivated and inspired your teams in previous roles. Highlight any initiatives you've implemented that improved operational standards or customer satisfaction, demonstrating your relentless approach to excellence.
Research the Company: Familiarise yourself with the company's values, growth plans, and culture. This will help you align your application with their expectations and show that you're genuinely interested in contributing to their success.
How to prepare for a job interview at Flow Sports Personnel Ltd
✨Showcase Your Leadership Skills
As a General Manager, your ability to lead and inspire a team is crucial. Prepare examples of how you've successfully motivated your team in the past, highlighting specific situations where your leadership made a difference.
✨Demonstrate Financial Acumen
Be ready to discuss your experience with budgets and KPIs. Bring concrete examples of how you've driven profit performance in previous roles, especially in areas like food, drink, or entertainment.
✨Emphasise Your People Skills
This role requires a passion for people. Share stories that illustrate your coaching and development abilities, showing how you've helped team members grow and succeed in their roles.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific challenges in a fast-paced environment. Think through potential scenarios related to customer service, team dynamics, and operational issues, and be ready to explain your approach.
