Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support daily operations, oversee health and safety, and drive customer service excellence.
- Company: One of the UK's largest Leisure/Sports Centre operators with a vibrant culture.
- Benefits: Competitive pay, training opportunities, and a chance to lead a diverse team.
- Other info: Flexible hours including evenings and weekends, with great career progression.
- Why this job: Make a real impact in a fun environment while developing your leadership skills.
- Qualifications: Experience in aquatics and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Our client is one of the UK's largest and leading Leisure/Sports Centre operators. They are currently looking to recruit a Duty Manager at their leading site, based in Berkhamsted. The successful candidate will be responsible for supporting the day to day operations of the centre, overseeing health and safety, driving customer service excellence and supporting the team.
Responsibilities:
- Ideally have experience working in aquatics, especially swimming lessons at a supervisory or management level.
- Be able to lead and motivate a diverse team fully embracing our company values.
- Be focused on high customer service standards.
- Have excellent verbal, written and IT communication skills.
- Create an environment where colleagues can achieve their full potential.
- Manage cost control and drive income in all areas of the business.
- Demonstrate exceptional time management and deadline compliance.
Qualifications and Additional Information:
Please note the successful candidate will need to achieve their National Pool Lifeguard, First Aid at Work & Pool Plant Operators qualifications within a set timescale, if not already qualified. This position will involve day, evening and weekend work, including public holidays and will also require a DBS check prior to starting.
Duty Manager - Sports Leisure Centre in England employer: Flow Sports Personnel Ltd
Contact Detail:
Flow Sports Personnel Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager - Sports Leisure Centre in England
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure and sports industry. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Prepare a portfolio or a presentation that highlights your experience in aquatics and customer service. This will help you stand out during interviews and showcase your passion for the role.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family, focusing on common questions related to management and customer service. This will boost your confidence and help you articulate your thoughts clearly.
✨Tip Number 4
Apply through our website! We make it easy for you to find and apply for the Duty Manager position. Plus, it shows you're serious about joining our team and helps us keep track of your application.
We think you need these skills to ace Duty Manager - Sports Leisure Centre in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight any relevant experience in aquatics or customer service, as this will show us you’re a great fit for the Duty Manager role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about working in a sports leisure centre. Share specific examples of how you've led teams or improved customer service in previous roles to really stand out.
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your written application is clear and concise. Use proper grammar and spelling, and don’t forget to express your enthusiasm for the position!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Flow Sports Personnel Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of aquatics and swimming lessons. Be ready to discuss your experience in managing teams and how you've driven customer service excellence in previous roles. This will show that you're not just familiar with the responsibilities but also passionate about them.
✨Showcase Your Leadership Skills
Prepare examples of how you've led and motivated a diverse team in the past. Think about specific situations where you embraced company values and created a positive environment for your colleagues. This will demonstrate your ability to manage and inspire others effectively.
✨Communicate Clearly
Since excellent communication skills are key for this role, practice articulating your thoughts clearly and confidently. Whether it's verbal or written, make sure you can convey your ideas succinctly. You might even want to prepare a few questions to ask the interviewer to show your engagement.
✨Time Management is Key
Be ready to discuss how you manage your time and meet deadlines. Think of examples where you successfully juggled multiple tasks or projects. This will highlight your organisational skills and your ability to handle the demands of a busy leisure centre environment.