Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support daily operations, oversee health and safety, and drive customer service excellence.
- Company: One of the UK's largest Leisure/Sports Centre operators.
- Benefits: Gain valuable experience in a dynamic environment with opportunities for growth.
- Other info: Flexible hours including evenings and weekends; qualifications needed for lifeguarding and first aid.
- Why this job: Lead a diverse team and make a real impact on customer experiences.
- Qualifications: Experience in aquatics and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Our client is one of the UK's largest and leading Leisure/Sports Centre operators. They are currently looking to recruit a Duty Manager at their leading site, based in Berkhamsted. The successful candidate will be responsible for supporting the day to day operations of the centre, overseeing health and safety, driving customer service excellence and supporting the team.
Responsibilities:
- Ideally have experience working in aquatics, especially swimming lessons at a supervisory or management level.
- Be able to lead and motivate a diverse team fully embracing our company values.
- Be focused on high customer service standards.
- Have excellent verbal, written and IT communication skills.
- Create an environment where colleagues can achieve their full potential.
- Manage cost control and drive income in all areas of the business.
- Demonstrate exceptional time management and deadline compliance.
Qualifications and Additional Information:
Please note the successful candidate will need to achieve their National Pool Lifeguard, First Aid at Work & Pool Plant Operators qualifications within a set timescale, if not already qualified. This position will involve day, evening and weekend work, including public holidays and will also require a DBS check prior to starting.
Duty Manager in England employer: Flow Sports Personnel Ltd
Contact Detail:
Flow Sports Personnel Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager in England
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure and sports industry. We all know that sometimes it’s not just what you know, but who you know. Attend local events or join online forums to meet people who can help you land that Duty Manager role.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your experience in aquatics and customer service. We want to see how you can lead and motivate a team, so share specific examples of how you've done this in the past.
✨Tip Number 3
Prepare for the interview! Research the company and understand their values. We recommend practising common interview questions related to health and safety, customer service, and team management. This will help you feel confident and ready to impress.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, we’re always on the lookout for passionate candidates who are ready to make a difference in the leisure industry.
We think you need these skills to ace Duty Manager in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight any relevant supervisory or management experience, especially in aquatics, to show us you’re the right fit for the Duty Manager role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about customer service and how you can lead a diverse team. Share specific examples of how you've driven excellence in previous roles to grab our attention!
Show Off Your Communication Skills: Since excellent verbal and written communication is key, make sure your application is clear and concise. Use proper grammar and structure to demonstrate your IT skills and attention to detail.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Flow Sports Personnel Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of aquatics and swimming lessons. Be ready to discuss your previous experience in a supervisory or management role, and how it aligns with the responsibilities of a Duty Manager. This will show that you’re not just interested in the job, but that you understand what it entails.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led and motivated a diverse team in the past. Think about specific situations where you’ve embraced company values and driven customer service excellence. This will demonstrate your ability to create a positive environment for both colleagues and customers.
✨Communicate Clearly
Since excellent verbal and written communication skills are key for this role, practice articulating your thoughts clearly. You might even want to prepare a few questions to ask during the interview, showing that you’re engaged and interested in the position and the company.
✨Time Management is Key
Be ready to discuss how you manage your time and meet deadlines. Think of examples where you’ve successfully balanced multiple tasks or projects, especially in a busy environment like a leisure centre. This will highlight your organisational skills and ability to handle the demands of the role.