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- Tasks: Lead a vibrant bowling centre, ensuring a fun and safe environment for customers and staff.
- Company: Join a financially stable business with exciting growth plans in the leisure industry.
- Benefits: Competitive salary, monthly bonuses, 50% off food, and flexible working hours.
- Other info: Ongoing training, well-being support, and opportunities for career advancement.
- Why this job: Fast-track your career to General Manager while enjoying free bowling and golf vouchers.
- Qualifications: 18 months in customer-facing management, with a passion for coaching and exceptional service.
The predicted salary is between 30000 - 40000 £ per year.
Are you an ambitious manager looking for a highly autonomous role, where you will take accountability for the centre in the absence of the General Manager? Are you looking for an employer that will invest in you and develop you to a General Manager within twelve to eighteen months? Are you looking for a business that is financially stable and has very exciting growth plans?
As a Deputy Manager for our client, you will be at the very centre of the customer and team experience. Taking accountability for the centre in the absence of the General Manager. We are looking for a Deputy Manager with a strong focus on people management, development and somebody who has the capacity to progress onto the companies General Manager in Waiting programme.
ResponsibilitiesYour responsibilities will range from coaching and mentoring the team on shift, to ensuring the centre is a safe and fun environment for customers. You will be hands on across all areas of the busy centre. Within our client's fast‑paced, dynamic world, Deputy Managers are trained across all areas of the centre to support the effective operation of their business. You will support the General Manager with back‑of‑house duties, as well as running an exceptional operation front‑of‑house. You will be responsible for delivering financial targets and service standards.
Qualifications- a minimum of eighteen months experience in a customer-facing management role ideally within the leisure, hospitality, or retail industry
- evidence of delivering on financial targets, driving business and sales
- a passion for people including experience of coaching and developing your team
- be fanatical about customer service
- have ambition for success
- be willing to work nights and weekends
Join our client as an Assistant Manager, in return you'll get:
- an excellent salary as well as the opportunity to earn an extra £1 per hour, paid to you every month as part of our monthly bonus scheme
- 40-hour contract, plus additional pay for any extra shifts you work
- the opportunity to earn an outperformance bonus, you will be given a share of your centre profits once you hit target - paid half yearly
- 50% off food when you are working
- optional pension plan
- 28 days holiday earn additional days holiday with length of service, up to five days
- one in four weekends off
- ongoing training and development, with the opportunity to fast track your career
- free bowling / golf game vouchers every month
- 30% discount off food and drink for you and up to five friends
- access to our clients Employee Assistance Programme (EAP) for you and your family
- well‑being training to support you in the workplace
- opportunity to join the healthcare cash plan
- financial long service awards
- a £15 donation to Barnardo's when you complete your induction
- enhanced maternity, paternity, adoption, and shared parental leave benefits
- flexible working, allowing you to have the perfect work‑life blend
Deputy Manager - Hospitality Bowling Centre in England employer: Flow Sports Personnel Ltd
Contact Detail:
Flow Sports Personnel Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager - Hospitality Bowling Centre in England
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality and leisure industry, especially those who work at bowling centres. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for customer service and team development shine through. Share stories that highlight your experience in managing teams and delivering exceptional service.
✨Tip Number 3
Be proactive! If you see a centre you love, don’t wait for a job ad. Pop in, chat with the staff, and express your interest in working there. Sometimes, the best opportunities come from being bold and making yourself known.
✨Tip Number 4
Apply through our website! We’ve got loads of exciting roles, and applying directly can give you a better chance of standing out. Plus, it shows you’re serious about joining our awesome team!
We think you need these skills to ace Deputy Manager - Hospitality Bowling Centre in England
Some tips for your application 🫡
Show Your Passion for People: When writing your application, make sure to highlight your love for people management. Share examples of how you've coached and developed your team in previous roles. We want to see that you're not just about numbers but also about nurturing talent!
Be Specific About Your Experience: Don’t just list your past jobs; tell us how your experience aligns with the Deputy Manager role. Mention any customer-facing management roles you've had, especially in leisure or hospitality. We’re looking for evidence that you can deliver on financial targets and drive business growth.
Demonstrate Your Customer Service Skills: We’re all about exceptional customer experiences, so make sure to include any relevant examples in your application. Talk about how you've gone above and beyond to ensure customer satisfaction. Show us that you’re fanatical about service!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Flow Sports Personnel Ltd
✨Know Your Stuff
Before the interview, make sure you understand the role of a Deputy Manager in a hospitality setting. Familiarise yourself with the company's values, growth plans, and what they expect from their managers. This will help you answer questions confidently and show that you're genuinely interested.
✨Showcase Your People Skills
Since this role focuses heavily on people management, be ready to discuss your experience in coaching and developing teams. Prepare specific examples of how you've motivated staff or improved customer service in previous roles. This will demonstrate your capability to lead effectively.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like handling a difficult customer or managing a busy shift. Think through your responses beforehand, using the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you articulate your thought process clearly.
✨Express Your Ambition
The company is looking for someone who has ambition and a desire to progress. Be open about your career goals and how you see yourself growing within the organisation. Mention your interest in the General Manager in Waiting programme to show that you're serious about your future with them.