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- Tasks: Supervise swimming lessons and ensure top-notch customer service at a leisure centre.
- Company: Join Flow Sports Personnel Ltd, a leader in leisure operations.
- Benefits: Gain valuable experience in aquatics and customer excellence.
- Other info: Opportunity for professional growth in a vibrant team environment.
- Why this job: Make a splash in your career while promoting health and safety.
- Qualifications: Experience in aquatics and strong leadership skills required.
The predicted salary is between 25000 - 32000 £ per year.
Flow Sports Personnel Ltd is seeking a Duty Manager to support operations at a leading leisure centre in Berkhamsted. The ideal candidate will have experience in aquatics, especially supervising swimming lessons, and will be responsible for overseeing health and safety while driving customer service excellence.
Strong communication skills and team leadership are essential, along with the ability to manage costs and maximize income. Qualifications in National Pool Lifeguard, First Aid at Work, and Pool Plant Operations are required and must be obtained within a set timeframe.
Duty Manager — Aquatics & Customer Excellence employer: Flow Sports Personnel Ltd
Contact Detail:
Flow Sports Personnel Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager — Aquatics & Customer Excellence
✨Tip Number 1
Network like a pro! Reach out to folks in the aquatics and leisure industry, especially those who work at Flow Sports Personnel Ltd. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, highlight your experience in supervising swimming lessons and managing health and safety. Use real examples to demonstrate how you've excelled in these areas.
✨Tip Number 3
Be proactive! If you see an opportunity to volunteer or assist at local leisure centres, jump on it. This not only boosts your CV but also shows your commitment to customer service excellence.
✨Tip Number 4
Apply through our website! We make it easy for you to showcase your qualifications and experience. Plus, it gives us a chance to see your application in the best light possible!
We think you need these skills to ace Duty Manager — Aquatics & Customer Excellence
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your experience in aquatics, especially any roles where you supervised swimming lessons. We want to see how you've driven customer service excellence in your previous positions!
Communicate Clearly: Strong communication skills are key for this role. When writing your application, be clear and concise. We appreciate a well-structured application that showcases your ability to lead a team effectively.
Highlight Relevant Qualifications: Don’t forget to mention your qualifications like the National Pool Lifeguard, First Aid at Work, and Pool Plant Operations. If you’re in the process of obtaining them, let us know your timeline!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your details and get to know you better!
How to prepare for a job interview at Flow Sports Personnel Ltd
✨Know Your Aquatics Inside Out
Make sure you brush up on your knowledge of aquatics, especially around supervising swimming lessons. Be ready to discuss your past experiences and how they relate to the role. This will show that you’re not just familiar with the basics but also passionate about ensuring safety and excellence in customer service.
✨Demonstrate Strong Leadership Skills
Prepare examples of how you've successfully led a team in previous roles. Think about specific situations where you’ve had to motivate others or resolve conflicts. This will help you showcase your ability to manage a team effectively, which is crucial for the Duty Manager position.
✨Highlight Your Health and Safety Knowledge
Since overseeing health and safety is a key part of the job, be ready to discuss relevant regulations and best practices. You might even want to mention any specific training or certifications you have, like the National Pool Lifeguard or First Aid at Work, to demonstrate your commitment to safety.
✨Show Your Customer Service Passion
Think of examples where you’ve gone above and beyond for customers. Whether it’s resolving complaints or enhancing their experience, being able to articulate your dedication to customer service excellence will set you apart from other candidates.