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- Tasks: Lead a vibrant bowling centre, ensuring a fun and safe environment for customers.
- Company: Join a financially stable business with exciting growth plans.
- Benefits: Competitive salary, bonuses, discounts, and flexible working hours.
- Why this job: Fast-track your career to General Manager in a dynamic, people-focused environment.
- Qualifications: Experience in customer-facing management and a passion for coaching teams.
- Other info: Enjoy free bowling, ongoing training, and well-being support.
The predicted salary is between 30000 - 40000 £ per year.
Are you an ambitious manager looking for a highly autonomous role, where you will take accountability for the centre in the absence of the General Manager? Are you looking for an employer that will invest in you and develop you to a General Manager within twelve to eighteen months? Are you looking for a business that is financially stable and has very exciting growth plans?
As a Deputy Manager for our client, you will be at the very centre of the customer and team experience. Taking accountability for the centre in the absence of the General Manager. We are looking for a Deputy Manager with a strong focus on people management, development and somebody who has the capacity to progress onto the companies General Manager in Waiting programme.
Responsibilities
- Your responsibilities will range from coaching and mentoring the team on shift, to ensuring the centre is a safe and fun environment for customers.
- You will be hands on across all areas of the busy centre.
- Within our client's fast‑paced, dynamic world, Deputy Managers are trained across all areas of the centre to support the effective operation of their business.
- You will support the General Manager with back‑of‑house duties, as well as running an exceptional operation front‑of‑house.
- You will be responsible for delivering financial targets and service standards.
Qualifications
- A minimum of eighteen months experience in a customer-facing management role ideally within the leisure, hospitality, or retail industry.
- Evidence of delivering on financial targets, driving business and sales.
- A passion for people including experience of coaching and developing your team.
- Be fanatical about customer service.
- Have ambition for success.
- Be willing to work nights and weekends.
Benefits
- An excellent salary as well as the opportunity to earn an extra £1 per hour, paid to you every month as part of our monthly bonus scheme.
- 40-hour contract, plus additional pay for any extra shifts you work.
- The opportunity to earn an outperformance bonus, you will be given a share of your centre profits once you hit target - paid half yearly.
- 50% off food when you are working.
- Optional pension plan.
- 28 days holiday, earn additional days holiday with length of service, up to five days.
- One in four weekends off.
- Ongoing training and development, with the opportunity to fast track your career.
- Free bowling / golf game vouchers every month.
- 30% discount off food and drink for you and up to five friends.
- Access to our clients Employee Assistance Programme (EAP) for you and your family.
- Well‑being training to support you in the workplace.
- Opportunity to join the healthcare cash plan.
- Financial long service awards.
- A £15 donation to Barnardo's when you complete your induction.
- Enhanced maternity, paternity, adoption, and shared parental leave benefits.
- Flexible working, allowing you to have the perfect work‑life blend.
Deputy Manager - Hospitality Bowling Centre employer: Flow Sports Personnel Ltd
Contact Detail:
Flow Sports Personnel Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager - Hospitality Bowling Centre
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality and leisure industry, especially those who work at bowling centres. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for customer service shine through. Share stories that highlight your experience in coaching and developing teams – it’s what they’re looking for!
✨Tip Number 3
Be proactive! If you see a centre you love, don’t wait for a job ad. Pop in, chat with the team, and express your interest. Sometimes, the best opportunities come from being bold and making yourself known.
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Deputy Manager - Hospitality Bowling Centre
Some tips for your application 🫡
Show Your Passion for People: When writing your application, make sure to highlight your love for people management. Share examples of how you've coached and developed your team in previous roles. We want to see that you're not just about numbers but also about nurturing talent!
Be Specific About Your Experience: Don’t just list your past jobs; tell us how your experience aligns with the Deputy Manager role. Mention any financial targets you've hit or customer service initiatives you've led. This helps us see how you can contribute to our exciting growth plans.
Keep It Professional Yet Personal: While we love a friendly tone, remember to keep it professional. Use clear language and avoid jargon. Let your personality shine through, but ensure your application reflects the seriousness of the role and your ambition to grow with us.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Flow Sports Personnel Ltd
✨Know the Business Inside Out
Before your interview, make sure you research the bowling centre and its operations. Understand their customer service philosophy, financial targets, and growth plans. This will not only show your genuine interest but also help you align your answers with their goals.
✨Showcase Your People Skills
As a Deputy Manager, you'll be responsible for coaching and mentoring your team. Prepare examples of how you've successfully developed others in previous roles. Highlight your passion for people management and how it contributes to a positive customer experience.
✨Demonstrate Financial Acumen
Be ready to discuss how you've previously delivered on financial targets. Bring specific examples of how you've driven business and sales in past positions. This will reassure them that you can handle the financial responsibilities of the role.
✨Prepare for Scenario Questions
Expect questions about handling difficult situations, such as managing a busy shift or resolving customer complaints. Think through potential scenarios and how you would approach them, showcasing your problem-solving skills and ability to maintain a fun environment.