At a Glance
- Tasks: Lead a dynamic team to grow memberships and enhance customer service at our leisure centre.
- Company: One of the UK's largest and most progressive leisure operators.
- Benefits: Competitive salary, career development, and a vibrant work environment.
- Other info: Join a supportive culture focused on excellence and team success.
- Why this job: Make a real impact by empowering your team and enhancing member experiences.
- Qualifications: Experience in membership management or sales, with strong communication skills.
The predicted salary is between 29000 - 29000 € per year.
Our client is one of the UK's largest and most progressive and dynamic leisure operators. They are currently recruiting for a Membership Manager. Leading a busy team you will take an active lead in the growth of membership at their site, based at their leisure and sports centre in Daventry.
What your role will be:
- Working at the facility you will provide a line manager role supporting the Membership Advisors to maximize on every opportunity.
- Working to set KPIs and targets.
- You will meet with the team on a regular basis to monitor performance and ensure that the team are supported in line with our spirit values.
- You will manage the team with the philosophy to ensure that 'everyone’s a member.' Looking at how our client can convert users to members.
- Developing a high level of customer service and ensuring excellence at all times.
- You will empower your team, ensuring they become subject matter experts with a supreme level of product knowledge on all aspects of the facilities and the customers’ needs.
- This will include making sure administration and systems are kept up to date and compliant.
Your background:
- The successful applicant will have experience of working within a Membership management or Sales manager or consultant background.
- You will need excellent communication skills as you will be required to liaise with external and internal customers/staff.
- You will be able to demonstrate at interview your excellent customer service skills and experience.
- You will have experience getting the best out of your team and have experience motivating and driving a sales team to success.
Sales Manager - Leisure Centre in Daventry employer: Flow Sports Personnel Ltd
As one of the UK's largest and most progressive leisure operators, our client offers a vibrant work culture that prioritises employee growth and development. Located in Daventry, this role as Sales Manager at a dynamic leisure and sports centre provides an opportunity to lead a passionate team while fostering a high level of customer service and engagement. With a commitment to excellence and a supportive environment, employees are empowered to thrive and make a meaningful impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Manager - Leisure Centre in Daventry
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure industry and let them know you're on the hunt for a Sales Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its values, especially their approach to customer service and team management. Be ready to share how your experience aligns with their goals and how you can help convert users to members.
✨Tip Number 3
Show off your leadership skills! During interviews, highlight specific examples of how you've motivated teams in the past. Talk about KPIs you've set and how you’ve driven your team to exceed targets – that’s what they want to hear!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Sales Manager - Leisure Centre in Daventry
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Sales Manager at a leisure centre. Highlight your experience in membership management and sales, and don’t forget to showcase those excellent communication skills we’re looking for!
Showcase Your Leadership Skills:In your application, give examples of how you've successfully led a team before. We want to see how you’ve motivated others and driven them to achieve targets, so share those success stories!
Emphasise Customer Service:Since customer service is key in this role, make sure to include any relevant experiences where you’ve gone above and beyond for customers. We love seeing candidates who understand that 'everyone’s a member' philosophy!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Flow Sports Personnel Ltd
✨Know Your Numbers
Before the interview, brush up on key performance indicators (KPIs) relevant to membership growth. Be ready to discuss how you've met or exceeded targets in previous roles, as this will show your potential employer that you understand the metrics that matter.
✨Showcase Your Leadership Style
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you motivated your team or turned around underperformance. This will help demonstrate your ability to empower others and drive results.
✨Customer Service is Key
Since the role focuses heavily on customer service, come equipped with stories that highlight your experience in providing excellent service. Discuss how you've handled difficult situations or turned a dissatisfied customer into a loyal member.
✨Be Ready to Discuss Team Development
Think about how you can help your team become subject matter experts. Prepare to talk about training methods you've used in the past and how you plan to ensure your team stays knowledgeable about the facilities and customer needs.
