At a Glance
- Tasks: Lead a dynamic team to boost membership growth and deliver exceptional customer service.
- Company: One of the UK's largest and most progressive leisure operators.
- Benefits: Competitive salary, career development, and a vibrant work environment.
- Other info: Join a supportive culture focused on excellence and team success.
- Why this job: Make a real impact in a thriving fitness community while empowering your team.
- Qualifications: Experience in membership management or sales, with strong communication skills.
Our client is one of the UK's largest and most progressive and dynamic leisure operators. They are currently recruiting for a Sales Membership Manager based at their leading facility in Daventry.
What your role will be:
- Provide a line manager role supporting the Membership Advisors to maximise every opportunity.
- Work to set KPIs and targets.
- Meet with the team on a regular basis to monitor performance and ensure that the team are supported in line with our spirit values.
- Manage the team with the philosophy to ensure that 'everyone's a member.' Looking at how our client can convert users to members.
- Develop a high level of customer service and ensure excellence at all times.
- Empower your team, ensuring they become subject matter experts with a supreme level of product knowledge on all aspects of the facilities and the customers’ needs.
- Ensure administration and systems are kept up to date and compliant.
Your background:
- The successful applicant will have experience of working within a Membership management or Sales manager or consultant background.
- You will need excellent communication skills as you will be required to liaise with external and internal customers/staff.
- You will be able to demonstrate at interview your excellent customer service skills and experience.
- You will have experience getting the best out of your team and have experience motivating and driving a sales team to success.
Sales Manager - Fitness Leisure Centre in Daventry employer: Flow Sports Personnel Ltd
As one of the UK's largest and most progressive leisure operators, our client offers an exceptional work environment in Daventry, where teamwork and personal growth are at the forefront. Employees benefit from a supportive culture that prioritises development, with opportunities to enhance their skills and advance within the company. With a focus on delivering outstanding customer service and fostering a sense of community, this role not only promises a rewarding career but also the chance to make a meaningful impact in the lives of members.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Manager - Fitness Leisure Centre in Daventry
✨Tip Number 1
Network like a pro! Reach out to your connections in the fitness and leisure industry. Attend local events or workshops where you can meet potential employers or colleagues. Remember, it’s all about who you know!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you showcase how you can contribute to their mission of making 'everyone a member'.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience in membership management and sales can drive results. Use specific examples that highlight your success in motivating teams and achieving targets.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Sales Manager - Fitness Leisure Centre in Daventry
Some tips for your application 🫡
Show Your Passion for Fitness:When writing your application, let your enthusiasm for the fitness industry shine through. We want to see how your passion aligns with our mission to convert users into members and create a vibrant community.
Highlight Your Leadership Skills:Make sure to showcase your experience in leading teams and driving sales. We’re looking for someone who can empower their team and help them excel, so share specific examples of how you've motivated others in the past.
Be Customer-Centric:Emphasise your commitment to excellent customer service. We value candidates who understand the importance of meeting customer needs and can demonstrate how they’ve provided top-notch service in previous roles.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at our leading facility in Daventry.
How to prepare for a job interview at Flow Sports Personnel Ltd
✨Know Your Numbers
Before the interview, brush up on key performance indicators (KPIs) relevant to sales management. Be ready to discuss how you've met or exceeded targets in previous roles, as this will show your potential employer that you understand the importance of metrics in driving membership growth.
✨Showcase Your Leadership Style
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you motivated your team or turned around underperforming members. This will demonstrate your ability to empower others and align with the company's philosophy of 'everyone’s a member.'
✨Customer Service is Key
Since the role emphasises excellent customer service, come equipped with anecdotes that highlight your experience in this area. Discuss how you've handled customer feedback or complaints and turned them into positive outcomes, showcasing your commitment to high standards.
✨Be Product Knowledge Savvy
Familiarise yourself with the facilities and services offered by the leisure centre. Being able to speak confidently about the products and how they meet customer needs will set you apart. It shows that you're not just interested in the role but also in the success of the business.
