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For Companies At a Glance
- Tasks: Lead a dynamic team to boost membership and deliver exceptional customer service.
- Company: One of the UK's largest and most progressive leisure operators.
- Benefits: Competitive salary, career growth, and a vibrant work environment.
- Other info: Join a supportive culture focused on excellence and teamwork.
- Why this job: Make a real impact by empowering your team and enhancing member experiences.
- Qualifications: Experience in sales or membership management with strong communication skills.
Our client is one of the UK's largest and most progressive and dynamic leisure operators. They are currently recruiting for a Sales Membership Manager based at their leading facility in Daventry.
What your role will be:
- Working at the facility you will provide a line manager role supporting the Membership Advisors to maximize on every opportunity.
- Working to set KPIs and targets.
- You will meet with the team on a regular basis to monitor performance and ensure that the team are supported in line with our spirit values.
- You will manage the team with the philosophy to ensure that 'everyone’s a member.' Looking at how our client can convert users to members.
- Developing a high level of customer service and ensuring excellence at all times.
- You will empower your team, ensuring they become subject matter experts with a supreme level of product knowledge on all aspects of the facilities and the customers’ needs.
- This will include making sure administration and systems are kept up to date and compliant.
Your background:
- The successful applicant will have experience of working within a Membership management or Sales manager or consultant background.
- You will need excellent communication skills as you will be required to liaise with external and internal customers/staff.
- You will be able to demonstrate at interview your excellent customer service skills and experience.
- You will have experience getting the best out of your team and have experience motivating and driving a sales team to success.
Sales Manager in Daventry employer: Flow Sports Personnel Ltd
Contact Detail:
Flow Sports Personnel Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Manager in Daventry
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure industry and let them know you're on the hunt for a Sales Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its values, especially their approach to customer service and membership growth. Be ready to share how your experience aligns with their goals and how you can lead a team to success.
✨Tip Number 3
Show off your skills! If you have any relevant achievements or metrics from previous roles, be sure to highlight them during interviews. Numbers speak volumes, especially when it comes to sales and team performance.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, applying directly shows your enthusiasm and commitment to joining the team.
We think you need these skills to ace Sales Manager in Daventry
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Manager role. Highlight your experience in membership management and sales, and don’t forget to showcase those excellent communication skills we’re looking for!
Showcase Your Leadership Skills: In your application, emphasise your ability to lead and motivate a team. Share specific examples of how you've empowered your team in the past and driven them to success – we love a good success story!
Demonstrate Customer Service Excellence: Since customer service is key, include examples that show how you’ve developed high levels of customer service in previous roles. We want to see how you ensure everyone feels like a member!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at our leading facility in Daventry.
How to prepare for a job interview at Flow Sports Personnel Ltd
✨Know Your Numbers
Before the interview, brush up on key performance indicators (KPIs) relevant to sales and membership management. Be ready to discuss how you've met or exceeded targets in previous roles, as this will show your potential employer that you understand the importance of driving results.
✨Showcase Your Leadership Style
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you motivated your team or turned around underperformance. This will demonstrate your ability to empower others and align with the company's philosophy of 'everyone’s a member.'
✨Customer Service is Key
Since the role emphasises excellent customer service, come equipped with stories that highlight your experience in this area. Discuss how you've handled difficult situations or gone above and beyond for customers, showcasing your commitment to service excellence.
✨Be Ready to Discuss Product Knowledge
Familiarise yourself with the facilities and services offered by the company. During the interview, express your enthusiasm for learning and becoming a subject matter expert. This shows that you're proactive and willing to invest time in understanding the business and its customers' needs.