At a Glance
- Tasks: Lead a dynamic team to drive membership growth and enhance customer service.
- Company: One of the UK's largest and most progressive leisure operators.
- Benefits: Competitive salary, career development, and a vibrant work environment.
- Other info: Join a supportive culture focused on excellence and team success.
- Why this job: Make a real impact by empowering your team and enhancing member experiences.
- Qualifications: Experience in membership management or sales, with strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Our client is one of the UK's largest and most progressive and dynamic leisure operators. They are currently recruiting for a Sales Membership Manager based at their leading facility in Daventry.
What your role will be:
- Leading a busy team and taking an active lead in the growth of membership at the site.
- Providing a line manager role supporting the Membership Advisors to maximise every opportunity.
- Working to set KPIs and targets.
- Meeting with the team regularly to monitor performance and ensure that the team is supported in line with our spirit values.
- Managing the team with the philosophy to ensure that 'everyone's a member' and looking at how our client can convert users to members.
- Developing a high level of customer service and ensuring excellence at all times.
- Empowering your team to become subject matter experts with a supreme level of product knowledge on all aspects of the facilities and the customers' needs.
- Ensuring administration and systems are kept up to date and compliant.
Your background:
- The successful applicant will have experience of working within a Membership management or Sales manager or consultant background.
- You will need excellent communication skills as you will be required to liaise with external and internal customers/staff.
- You will be able to demonstrate your excellent customer service skills and experience at interview.
- You will have experience getting the best out of your team and have experience motivating and driving a sales team to success.
Membership Growth Leader | Drive Sales & Team Excellence in Daventry employer: Flow Sports Personnel Ltd
As one of the UK's largest and most progressive leisure operators, our client offers a vibrant work culture that prioritises team excellence and personal growth. Located in Daventry, employees benefit from a supportive environment where they can develop their skills in membership management and sales, while enjoying competitive benefits and opportunities for career advancement. Join a company that values every member of its team and fosters a spirit of collaboration and customer service excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Membership Growth Leader | Drive Sales & Team Excellence in Daventry
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure industry and let them know you're on the hunt for a Membership Growth Leader role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its values. Understand their approach to customer service and membership growth, so you can show how your experience aligns with their goals. We want to see you shine!
✨Tip Number 3
Practice your pitch! Be ready to discuss how you've successfully led teams and driven sales in the past. Use specific examples that highlight your leadership skills and ability to motivate others—this is key for a role like this.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. Let's get you that Membership Growth Leader position!
We think you need these skills to ace Membership Growth Leader | Drive Sales & Team Excellence in Daventry
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through. We want to see how excited you are about driving membership growth and leading a team. Use examples from your past experiences that highlight your passion for customer service and sales.
Tailor Your CV:Make sure your CV is tailored specifically for this role. Highlight your experience in membership management or sales, and don’t forget to mention any KPIs you've successfully met. We love seeing how you've empowered teams and driven success in previous positions.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our dynamic team!
How to prepare for a job interview at Flow Sports Personnel Ltd
✨Know Your Numbers
Before the interview, brush up on key performance indicators (KPIs) relevant to membership growth and sales. Be ready to discuss how you've met or exceeded targets in previous roles, as this will show your potential employer that you understand the metrics that matter.
✨Showcase Your Leadership Style
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you motivated your team or turned around underperformance. This will help demonstrate your ability to empower others and drive results.
✨Customer Service is Key
Since the role emphasises excellent customer service, come equipped with anecdotes that highlight your experience in this area. Discuss how you've handled difficult situations or gone above and beyond for customers, showcasing your commitment to service excellence.
✨Be Ready to Discuss Training and Development
Think about how you can help your team become subject matter experts. Prepare to talk about any training initiatives you've implemented in the past and how you plan to ensure your team is knowledgeable about the facilities and customer needs.
