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- Tasks: Lead the team and ensure a fun, safe environment for customers.
- Company: Join a financially stable business with exciting growth plans.
- Benefits: Competitive salary, bonuses, discounts, and 28 days holiday.
- Why this job: Fast-track your career to General Manager in just 12-18 months!
- Qualifications: 18 months in customer-facing management, passion for coaching, and customer service.
- Other info: Flexible working hours and ongoing training for personal development.
The predicted salary is between 28800 - 43200 £ per year.
Are you an ambitious manager looking for a highly autonomous role, where you will take accountability for the centre in the absence of the General Manager? Are you looking for an employer that will invest in you and develop you to a General Manager within twelve to eighteen months? Are you looking for a business that is financially stable and has very exciting growth plans?
As a Deputy Manager for our client, you will be at the very centre of the customer and team experience. Taking accountability for the centre in the absence of the General Manager. The role is varied, exciting and challenging. Your responsibilities will range from coaching and mentoring the team on shift, to ensuring the centre is a safe and fun environment for customers. You will be hands on across all areas of the busy centre. Within our clients fast-paced, dynamic world, Deputy Managers are trained across all areas of the centre to support the effective operation of their business. You will support the General Manager with back of house duties, as well as running an exceptional operation front of house. You will be responsible for delivering financial targets and service standards.
Requirements:
- a minimum of eighteen months experience in a customer-facing management role ideally within the leisure, hospitality, or retail industry
- evidence of delivering on financial targets, driving business and sales
- a passion for people including experience of coaching and developing your team
- be fanatical about customer service
- have ambition for success
- be willing to work nights and weekends
Benefits:
- an excellent salary as well as the opportunity to earn an extra £1 per hour, paid to you every month as part of our monthly bonus scheme
- 40-hour contract, plus additional pay for any extra shifts you work
- the opportunity to earn an outperformance bonus, you will be given a share of your centre profits once you hit target - paid half yearly
- 50% off food when you are working
- optional pension plan
- 28 days holiday
- earn additional days holiday with length of service, up to five days
- one in four weekends off
- ongoing training and development, with the opportunity to fast track your career
- free bowling / golf game vouchers every month
- 30% discount off food and drink for you and up to five friends
- access to our clients Employee Assistance Programme (EAP) for you and your family
- well-being training to support you in the workplace
- opportunity to join the healthcare cash plan
- financial long service awards
- a £15 donation to Barnardo's when you complete your induction
- enhanced maternity, paternity, adoption, and shared parental leave benefits
- flexible working, allowing you to have the perfect work life blend
Deputy Manager in Cricklade employer: Flow Sports Personnel Ltd
Contact Detail:
Flow Sports Personnel Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager in Cricklade
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure, hospitality, or retail sectors. Let them know you're on the hunt for a Deputy Manager role. You never know who might have the inside scoop on an opening!
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to managing teams and delivering exceptional customer service. We recommend role-playing with a friend to boost your confidence!
✨Tip Number 3
Show off your passion for people! During interviews, share specific examples of how you've coached and developed your team. This will demonstrate your commitment to creating a positive work environment.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Deputy Manager in Cricklade
Some tips for your application 🫡
Show Your Passion for People: When writing your application, make sure to highlight your love for coaching and developing teams. We want to see how you’ve made a difference in your previous roles, so share specific examples that showcase your people skills!
Be Specific About Your Achievements: Don’t just say you’ve hit financial targets; tell us how you did it! Use numbers and details to back up your claims. We’re all about results, so show us the impact you’ve had in your past positions.
Tailor Your Application: Make sure your application speaks directly to the role of Deputy Manager. Use the job description as a guide and align your experience with what we’re looking for. This shows us you’re genuinely interested and have done your homework!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy, and you’ll get all the info you need about the role and our company. Plus, it helps us keep track of your application better!
How to prepare for a job interview at Flow Sports Personnel Ltd
✨Know the Business Inside Out
Before your interview, take some time to research the company thoroughly. Understand their values, mission, and recent developments. This will not only help you answer questions more effectively but also show your genuine interest in the role and the business.
✨Showcase Your Leadership Skills
As a Deputy Manager, you'll need to demonstrate your ability to lead and mentor a team. Prepare specific examples from your past experience where you've successfully coached team members or improved team performance. This will highlight your suitability for the role.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills and customer service approach. Think of situations where you had to handle difficult customers or resolve conflicts within your team, and be ready to discuss how you managed those challenges.
✨Express Your Ambition
The company is looking for someone who is ambitious and eager to grow. Be open about your career goals and how you see yourself progressing to a General Manager position. This will align with their investment in your development and show that you're committed to the long-term success of the business.
