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- Tasks: Lead a dynamic team and ensure an exceptional customer experience in a fun bowling venue.
- Company: Exciting leisure venue with ambitious growth plans and a supportive culture.
- Benefits: Competitive salary, bonuses, discounts, and flexible working hours.
- Why this job: Join a vibrant team and develop your career in a fast-paced environment.
- Qualifications: Management experience in customer-facing roles and a passion for service.
- Other info: Ongoing training, career progression, and well-being support available.
The predicted salary is between 30000 - 40000 £ per year.
Are you a highly motivated and ambitious manager? Are you looking for an employer that will invest in you and develop your career further? Are you looking for a business that is financially stable and has very exciting growth plans? If so, then look no further!
As an Assistant Manager for our client, you will be at the very centre of the customer and team experience, ensuring that your centre has the best standards and service in the industry. The role is varied, exciting and challenging. Your responsibilities will range from coaching and mentoring the team on shift, to ensuring the centre is a safe and fun environment for customers. You will be hands on across all areas of the busy centre.
Within our clients fast-paced, dynamic world, Assistant Managers are trained across all areas of the centre to support the effective operation of their business. You will support the General Manager with back of house duties, as well as running an exceptional operation front of house. You will be responsible for delivering financial targets and service standards.
To be successful you should have:
- a minimum of twelve months’ management experience in a fast paced, customer-facing environment ideally within the leisure, hospitality, or retail industry
- be passionate about customer service
- evidence of inspiring and developing large teams
- be willing to work nights and weekends
- have ambition for success
Join our client as an Assistant Manager, in return you’ll get:
- an excellent salary as well as the opportunity to earn an extra £1 per hour, paid to you every month as part of our monthly bonus scheme
- 40-hour contract, plus additional pay for any extra shifts you work
- the opportunity to earn an outperformance bonus, you will be given a share of your centre profits once you hit target – paid half yearly
- 50% off food when you are working
- optional pension plan
- 28 days holiday
- earn additional days holiday with length of service, up to five days
- one in four weekends off
- ongoing training and development, with the opportunity to fast track your career
- free bowling / golf game vouchers every month
- 30% discount off food and drink for you and up to five friends
- access to our clients Employee Assistance Programme (EAP) for you and your family
- well-being training to support you in the workplace
- opportunity to join the healthcare cash plan
- financial long service awards
- a £15 donation to Barnardo’s when you complete your induction
- enhanced maternity, paternity, adoption, and shared parental leave benefits
- flexible working, allowing you to have the perfect work life blend
Assistant Manager - Bowling Leisure Venue in Basingstoke employer: Flow Sports Personnel Ltd
Contact Detail:
Flow Sports Personnel Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager - Bowling Leisure Venue in Basingstoke
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues in the leisure and hospitality industry. You never know who might have a lead on that perfect Assistant Manager role!
✨Tip Number 2
Get social! Follow companies you’re interested in on social media and engage with their posts. This can help you get noticed and show your enthusiasm for the brand.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios specific to the leisure industry. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing passionate candidates like you!
We think you need these skills to ace Assistant Manager - Bowling Leisure Venue in Basingstoke
Some tips for your application 🫡
Show Your Passion: Make sure to highlight your passion for customer service in your application. We want to see how you’ve gone above and beyond to create amazing experiences for customers in your previous roles.
Tailor Your CV: Don’t just send out the same CV for every job. Tailor it to match the Assistant Manager role by emphasising your management experience and any relevant achievements in fast-paced environments. We love seeing how you fit into our vision!
Be Specific in Your Cover Letter: In your cover letter, be specific about why you want to join us and what you can bring to the team. Share examples of how you've inspired and developed teams in the past – we’re all about growth and development!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Flow Sports Personnel Ltd
✨Know the Venue Inside Out
Before your interview, make sure you research the bowling leisure venue thoroughly. Understand their values, customer service standards, and any recent news or developments. This will show your genuine interest in the role and help you answer questions more effectively.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll be expected to inspire and develop a team. Prepare examples from your past experience where you've successfully led a team, resolved conflicts, or improved service standards. Be ready to discuss how you can bring that same energy to this new role.
✨Demonstrate Your Passion for Customer Service
This role is all about creating a fantastic customer experience. Think of specific instances where you've gone above and beyond for customers. Share these stories during your interview to highlight your commitment to exceptional service.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the company’s growth plans, team dynamics, and training opportunities. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.