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- Tasks: Lead a dynamic team and ensure top-notch customer experiences in a fun environment.
- Company: Join a financially stable business with exciting growth plans in leisure hospitality.
- Benefits: Competitive salary, monthly bonuses, 28 days holiday, and discounts on food and activities.
- Why this job: Be at the heart of customer service and team development while enjoying flexible working.
- Qualifications: 12 months management experience in a fast-paced, customer-facing role.
- Other info: Ongoing training, career progression, and well-being support for you and your family.
Are you a highly motivated and ambitious manager? If you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information. Are you looking for an employer that will invest in you and develop your career further? Are you looking for a business that is financially stable and has very exciting growth plans? If so, then look no further!
As an Assistant Manager for our client, you will be at the very centre of the customer and team experience, ensuring that your centre has the best standards and service in the industry. The role is varied, exciting and challenging. Your responsibilities will range from coaching and mentoring the team on shift, to ensuring the centre is a safe and fun environment for customers. You will be hands on across all areas of the busy centre.
Within our client's fast-paced, dynamic world, Assistant Managers are trained across all areas of the centre to support the effective operation of their business. You will support the General Manager with back of house duties, as well as running an exceptional operation front of house. You will be responsible for delivering financial targets and service standards.
To be successful you should have:
- a minimum of twelve months’ management experience in a fast paced, customer-facing environment ideally within the leisure, hospitality, or retail industry
- be passionate about customer service
- evidence of inspiring and developing large teams
- be willing to work nights and weekends
- have ambition for success
Join our client as an Assistant Manager, in return you’ll get:
- an excellent salary as well as the opportunity to earn an extra £1 per hour, paid to you every month as part of our monthly bonus scheme
- 40-hour contract, plus additional pay for any extra shifts you work
- the opportunity to earn an outperformance bonus, you will be given a share of your centre profits once you hit target – paid half yearly
- 50% off food when you are working
- optional pension plan
- 28 days holiday
- earn additional days holiday with length of service, up to five days
- one in four weekends off
- ongoing training and development, with the opportunity to fast track your career
- free bowling / golf game vouchers every month
- 30% discount off food and drink for you and up to five friends
- access to our clients Employee Assistance Programme (EAP) for you and your family
- well-being training to support you in the workplace
- opportunity to join the healthcare cash plan
- financial long service awards
- a £15 donation to Barnardo’s when you complete your induction
- enhanced maternity, paternity, adoption, and shared parental leave benefits
- flexible working, allowing you to have the perfect work life blend
Assistant Manager - Leisure Hospitality Centre employer: Flow Sports Personnel Ltd
Contact Detail:
Flow Sports Personnel Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager - Leisure Hospitality Centre
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure and hospitality industry. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, especially their growth plans. Show them you're not just another candidate; you're genuinely excited about being part of their journey.
✨Tip Number 3
Practice your pitch! Be ready to talk about your management experience and how you've inspired teams in the past. Make it clear that you’re passionate about customer service and creating a fun environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Assistant Manager - Leisure Hospitality Centre
Some tips for your application 🫡
Show Your Passion: Make sure to highlight your passion for customer service in your application. We want to see how you’ve inspired and developed teams in the past, so share those stories that showcase your enthusiasm!
Tailor Your CV: Don’t just send out the same CV for every job! Tailor it to reflect the skills and experiences that match the Assistant Manager role. We love seeing candidates who take the time to align their background with what we’re looking for.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that get straight to the heart of your experience and qualifications. Avoid fluff – we want to know what makes you a great fit!
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s super easy, and you’ll be able to find all the details you need about the role and our company. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Flow Sports Personnel Ltd
✨Know Your Stuff
Before the interview, make sure you understand the company and its values. Research their growth plans and how they prioritise customer service. This will help you align your answers with what they’re looking for.
✨Showcase Your Leadership Skills
Be ready to discuss your management experience in detail. Prepare examples of how you've inspired and developed teams in previous roles. Highlight specific situations where your leadership made a difference.
✨Demonstrate Your Passion for Customer Service
Since this role is all about enhancing the customer experience, come prepared with stories that showcase your commitment to excellent service. Talk about times when you went above and beyond for customers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and the company.
