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- Tasks: Lead a dynamic team and ensure top-notch customer experiences in a fun bowling centre.
- Company: Join a financially stable business with exciting growth plans and a supportive culture.
- Benefits: Competitive salary, monthly bonuses, 50% off food, and flexible working hours.
- Why this job: Make a real impact while developing your career in a fast-paced, fun environment.
- Qualifications: Management experience in customer-facing roles and a passion for service excellence.
- Other info: Ongoing training, free games, and well-being support to help you thrive.
Are you a highly motivated and ambitious manager? Are you looking for an employer that will invest in you and develop your career further? Are you looking for a business that is financially stable and has very exciting growth plans? If so, then look no further!
As an Assistant Manager for our client, you will be at the very centre of the customer and team experience, ensuring that your centre has the best standards and service in the industry. The role is varied, exciting and challenging. Your responsibilities will range from coaching and mentoring the team on shift, to ensuring the centre is a safe and fun environment for customers. You will be hands on across all areas of the busy centre.
Within our client's fast-paced, dynamic world, Assistant Managers are trained across all areas of the centre to support the effective operation of their business. You will support the General Manager with back of house duties, as well as running an exceptional operation front of house. You will be responsible for delivering financial targets and service standards.
To be successful you should have:
- a minimum of twelve months’ management experience in a fast paced, customer-facing environment ideally within the leisure, hospitality, or retail industry
- be passionate about customer service
- evidence of inspiring and developing large teams
- be willing to work nights and weekends
- have ambition for success
Join our client as an Assistant Manager, in return you’ll get:
- an excellent salary as well as the opportunity to earn an extra £1 per hour, paid to you every month as part of our monthly bonus scheme
- 40-hour contract, plus additional pay for any extra shifts you work
- the opportunity to earn an outperformance bonus, you will be given a share of your centre profits once you hit target – paid half yearly
- 50% off food when you are working
- optional pension plan
- 28 days holiday
- earn additional days holiday with length of service, up to five days
- one in four weekends off
- ongoing training and development, with the opportunity to fast track your career
- free bowling / golf game vouchers every month
- 30% discount off food and drink for you and up to five friends
- access to our clients Employee Assistance Programme (EAP) for you and your family
- well-being training to support you in the workplace
- opportunity to join the healthcare cash plan
- financial long service awards
- a £15 donation to Barnardo’s when you complete your induction
- enhanced maternity, paternity, adoption, and shared parental leave benefits
- flexible working, allowing you to have the perfect work life blend
Assistant General Manager - Bowling Hospitality Centre employer: Flow Sports Personnel Ltd
Contact Detail:
Flow Sports Personnel Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant General Manager - Bowling Hospitality Centre
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality and leisure industry. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios specific to management roles. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your passion for customer service during interviews. Share specific examples of how you've inspired and developed teams in previous roles, as this will resonate well with potential employers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Assistant General Manager - Bowling Hospitality Centre
Some tips for your application 🫡
Show Your Passion: Make sure to highlight your passion for customer service in your application. We want to see how you’ve gone above and beyond to create amazing experiences for customers in your previous roles.
Tailor Your CV: Don’t just send the same CV to every job. Tailor it to match the Assistant General Manager role by emphasising your management experience and any relevant achievements in fast-paced environments. We love seeing how you fit into our vision!
Be Specific: When describing your past experiences, be specific about your responsibilities and achievements. Use numbers and examples to show how you’ve inspired and developed teams, as this will really catch our eye.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Flow Sports Personnel Ltd
✨Know the Company Inside Out
Before your interview, take some time to research the company thoroughly. Understand their values, mission, and recent developments. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As an Assistant General Manager, you'll need to demonstrate your ability to inspire and develop teams. Prepare specific examples from your past experience where you've successfully led a team or improved customer service. This will highlight your management skills and passion for customer service.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving abilities. Think about challenges you've encountered in previous roles and how you handled them. Practising these scenarios can help you articulate your thought process during the interview.
✨Ask Insightful Questions
At the end of the interview, be ready with thoughtful questions about the company’s growth plans or team dynamics. This shows that you're not just interested in the job, but also in how you can contribute to the company's success.
