At a Glance
- Tasks: Lead a dynamic team and ensure an exceptional customer experience in a fun bowling centre.
- Company: Join a financially stable business with exciting growth plans and a supportive culture.
- Benefits: Competitive salary, monthly bonuses, 50% off food, and flexible working hours.
- Why this job: Make a real impact while developing your career in a fast-paced leisure environment.
- Qualifications: Management experience in a customer-facing role and a passion for service excellence.
- Other info: Ongoing training, free games, and well-being support to help you thrive.
Are you a highly motivated and ambitious manager?
Apply below after reading through all the details and supporting information regarding this job opportunity.
Are you looking for an employer that will invest in you and develop your career further?
Are you looking for a business that is financially stable and has very exciting growth plans?
If so, then look no further!
As an Assistant Manager for our client, you will be at the very centre of the customer and team experience, ensuring that your centre has the best standards and service in the industry.
The role is varied, exciting and challenging. Your responsibilities will range from coaching and mentoring the team on shift, to ensuring the centre is a safe and fun environment for customers. You will be hands on across all areas of the busy centre.
Within our clients fast-paced, dynamic world, Assistant Managers are trained across all areas of the centre to support the effective operation of their business. You will support the General Manager with back of house duties, as well as running an exceptional operation front of house. You will be responsible for delivering financial targets and service standards.
To be successful you should have:
* a minimum of twelve months’ management experience in a fast paced, customer-facing environment ideally within the leisure, hospitality, or retail industry
* be passionate about customer service
* evidence of inspiring and developing large teams
* be willing to work nights and weekends
* have ambition for success
Join our client as an Assistant Manager, in return you’ll get:
* an excellent salary as well as the opportunity to earn an extra £1 per hour, paid to you every month as part of our monthly bonus scheme
* 40-hour contract, plus additional pay for any extra shifts you work
* the opportunity to earn an outperformance bonus, you will be given a share of your centre profits once you hit target – paid half yearly
* 50% off food when you are working
* optional pension plan
* 28 days holiday
* earn additional days holiday with length of service, up to five days
* one in four weekends off
* ongoing training and development, with the opportunity to fast track your career
* free bowling / golf game vouchers every month
* 30% discount off food and drink for you and up to five friends
* access to our clients Employee Assistance Programme (EAP) for you and your family
* well-being training to support you in the workplace
* opportunity to join the healthcare cash plan
* financial long service awards
* a £15 donation to Barnardo’s when you complete your induction
* enhanced maternity, paternity, adoption, and shared parental leave benefits
* flexible working, allowing you to have the perfect work life blend
Assistant Centre Manager - Bowling Leisure employer: Flow Sports Personnel Ltd
Contact Detail:
Flow Sports Personnel Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Centre Manager - Bowling Leisure
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure and hospitality industry. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for the interview by researching the company’s values and culture. Show them you’re not just another candidate; you’re genuinely excited about being part of their team and contributing to their growth.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to team management and customer service. We want you to shine when discussing how you inspire and develop teams!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Assistant Centre Manager - Bowling Leisure
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for customer service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating a fantastic experience for customers and your team.
Tailor Your Experience: Make sure to highlight your management experience in fast-paced environments. We’re looking for evidence of how you've inspired and developed teams, so share specific examples that showcase your skills and achievements.
Be Authentic: Don’t be afraid to let your personality come through in your application. We appreciate authenticity, so be yourself and share what makes you unique. This will help us get a sense of who you are beyond just your qualifications.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Flow Sports Personnel Ltd
✨Know the Company Inside Out
Before your interview, take some time to research the company thoroughly. Understand their values, mission, and recent developments. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Management Experience
Be ready to discuss your previous management roles in detail. Prepare specific examples of how you've inspired and developed teams, especially in fast-paced environments. Highlight any achievements that demonstrate your ability to meet financial targets and maintain high service standards.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and customer service approach. Think about situations where you had to handle difficult customers or manage team conflicts, and be ready to explain how you resolved them.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Ask about the company's growth plans, training opportunities, or what success looks like in the Assistant Manager role. This shows you're not just interested in the job, but also in contributing to the company's future.